Question
Swedbank
SE
Last activity: 5 Aug 2022 1:59 EDT
Thread dump related alert in Pega Logs
Seeing multiple thread dumps in the application
2022-08-04 10:32:55,788 [tp-nio-8080-exec-246] [ ] [ ] [ ] (ngineinterface.service.HttpAPI) ERROR sipega-kn-d1| Proprietary information hidden - Proprietary information hidden: com.pega.pegarules.pub.context.RequestorLockException com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor H***********************A within 120 seconds: (thisThread = http-xxx-xxxx-xxxx-246) (originally locked by = http-xxx-xxxx-xxxx-255) (finally locked by = http-xxx-xxxx-xxxx-255) at com.pega.pegarules.session.internal.PRSessionProviderImpl.throwRequestorLockException(PRSessionProviderImpl.java:1573) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.getLockOnRequestor(PRSessionProviderImpl.java:1557) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1109) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:977) ~[prprivate-session.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:368) ~[prenginext.jar:?]
Seeing multiple thread dumps in the application
2022-08-04 10:32:55,788 [tp-nio-8080-exec-246] [ ] [ ] [ ] (ngineinterface.service.HttpAPI) ERROR sipega-kn-d1| Proprietary information hidden - Proprietary information hidden: com.pega.pegarules.pub.context.RequestorLockException com.pega.pegarules.pub.context.RequestorLockException: Unable to synchronize on requestor H***********************A within 120 seconds: (thisThread = http-xxx-xxxx-xxxx-246) (originally locked by = http-xxx-xxxx-xxxx-255) (finally locked by = http-xxx-xxxx-xxxx-255) at com.pega.pegarules.session.internal.PRSessionProviderImpl.throwRequestorLockException(PRSessionProviderImpl.java:1573) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.getLockOnRequestor(PRSessionProviderImpl.java:1557) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1109) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:977) ~[prprivate-session.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:368) ~[prenginext.jar:?]
This logs are seen from a week and we could see no custom code is referred in the logs.
Any leads on this would be highly appreciated