Thread dump
Hi All,
Most of the scenarios in my application while fetching the attachments data using Data-WorkAttach-File. This activities are referred from sections. This actions are generating Thread dumps. I've checked the logs but couldn't able to find the exact reason.
Could you please suggest and let me know if you need log information.
Pegasystems Inc.
GB
@RameshT if this issue is constantly reproducible and if no forum users are able to help you further then I suggest that you log a support incident on the My Support Portal for this.
In the meantime feel free to check your logs and provide a clear log/tracer extract here to help user try to identify possible causes with you - performance issues can be caused by many things - the pega ALERT id's and Tracer output help you further..
Perhaps you can check PDC alerts as well. Mention any recent changes that may have led to this.
If you do log a support ticket can I ask that you provide the INC reference here so that we can help track the issue with you?
LTIMindtree
SA
Hi, it's advisable to get in touch with Pega GCS for Thread Dump analysis along with Pega RULES, Alert and RULES-Alert logs handy by raising an INC from MSP Portal. Before jump into any conclusion, we / Pega GCS also need to understand the environment configurations why is it generating the multiple thread dumps. If that's continues, Your application will hung up for sure which is not good sign.
If you have the Thread Dump downloaded / handy when the issue occured, you could use: Smart Java thread dump analyzer - thread dump analysis in seconds (fastthread.io) to upload the available thread dumps and see by yourself about more details on the issue, If you have any infrastructure side knowledge too.