Question
National Electronic Warranty (NEW Corp)
US
Last activity: 5 Sep 2017 12:32 EDT
Test and Learn Strategy for Pega Process Flows
A core tenet of Agile Product Development is the ability to deploy an A/B testing strategy. Does anyone have a proposal on how to deploy A/B testing for high volume process flows where state and flow specifics are contained within longer lived work objects? For example, if I would like to A/B test a new process for instances of Work Class Foo, business traffic creates 100 instances of the new Foo, and I don't like what I see. Now I need to revert the B instances of Foo to their corresponding business state of where they should have been in the original process, e.g., back into A instances of Foo. It seems that could certainly be done writing an activity but that level of additional overhead required to deploy an A/B test reduces the "Agility" available in the Agile model. Any simpler way to do this within the guard rails?
Pega
US
Hi, I apologize for the late response. I'm tracking down someone within the company that has experience with A/B testing using Pega 7. I will ensure you get a response in the next 48 hours.
Pegasystems Inc.
US
Before we even discuss Activity vs. non-Activity options, I'd like to hear more about how specifically you plan to approach this. When using casetypes & stages, it may make sense to have two classes, FooA and FooB, that inherit the same data model but have different stages & processes. To convert a case from FooA to FooB, you would have an activity that does a page-change-class from one to the other followed by a pxChangeStage to the corresponding stage, however that would be "behind the scenes". The user would most likely perform bulk processing on the cases in FooA and choose a Convert flow action which you've supplied that calls this activity.