Question
Accenture Technology Solutions-Slovakia SRO
SK
Last activity: 13 Feb 2018 12:43 EST
Taining and Case studies CSA
Hello,
i have finished CSA certification and my project is starting in march. Are the some exercises/aditional courses for case studies etc., i could take to broaden my understanding with real applications?
If there are any posts about this topic or there are any exercises i could take, please let me know
thanks.
Pegasystems Inc.
US
Accenture Technology Solutions-Slovakia SRO
SK
Hello,
Thank you for the recommendations, i will look through them.
i will be working on UPC and Customer service, most probably.
I am also trying to find something more about activities. First some simple things that are better explained working with data pages(looping, copying, etc.)
Best Regads,
David
Pegasystems Inc.
US
David
Great. As far as getting more experience with activities you can look at Java and Activities and Data Pages on the PDN. You'll notice there are number of articles under those topics which will allow you to test functionality on your exercise system.
Hope these resources help,
Sean
Pega Academy Self Study Support Team
David
While you could continue your training by taking the Senior System Architect and diving deeper into the core Pega Platform you could supplement your training by taking a look at the CRM Applications that Pega provides to create world-class applications. I would start with the following courses.
David
While you could continue your training by taking the Senior System Architect and diving deeper into the core Pega Platform you could supplement your training by taking a look at the CRM Applications that Pega provides to create world-class applications. I would start with the following courses.
Going through these training offering will give you the Customer Service Ready Badge. Are you working in a particular industry? Finance, healthcare, insurance, telecom, etc? If so, there are different foundations courses available for the various different verticals.
I'd also recommend taking a look at the Pega Decision Consultant course. This will equip you with the skills to build Next-Best-Action strategies that you might combine with the Customer Service Application to create some rather robust applications.
If that is not enough, you could also take a look into the Pega Marketing Consultant course.
I believe these courses will allow you to see how Pega can be extended and used in the real world to solve real problems. The sky is the limit, there are over 230 courses available on Pega Academy. I hope I have provided you with some next steps.
Kind regards,
Sean
Pega Academy Self-Study Support Team