SystemCleaner is creating an exception
Hi Pega,
the PegaRules SystemCleaner doen't runs on our system. After activating the Agent reports an exception:
Message in SMA: Invalid delay time: -39225
Message in PegaLog:
2017-01-16 06:00:39,667 [PRPCWorkManager : 31] [ STANDARD] [ PegaRULES:07.10] ( internal.async.AgentQueue) ERROR - runEnd(): Code-.SystemCleaner; true @ 0: Unable to reschedule agent due to computation errors. Invalid delay interval: -39225
What to do to fix this?
Regards
Uwe
***Updated by moderator: Lochan to add Categories***
Updated: 16 Jan 2017 3:18 EST
Pegasystems Inc.
IN
Hi UweG2962,
Please refer the below link for the similar issue reported. Please try the suggested solution and let me know the result.
Regards,
Sudhish OP
Pegasystems Inc.
US
Hello,
Alter the agent schedule (Data-Agent-Queue) record so that the agent instead runs a few minutes after midnight (such as 12:05). This will prevent the agent scheduler from attempting to run it on the previous day.
Note : FYI, this issue is fixed in Pega 7.2 reference - https://community.pega.com/support/support-articles/unable-reschedule-agent-due-computation-errors-0
Regards,
Mahesh
Allianz Deutschland AG
DE
Hi,
we are working with Pega 7.1.9. The StaticContentCleaner is a part of Pega Rules, so I'm not able to modify the Agent.
Regards
Uwe
Pegasystems Inc.
GB
The agents schedules can be changed you have to go to "Agent Schedules" not "Agents" under the pegaRules you will be able to change the scheduled time. If this is unclear please let me know I will try to put some screenshots together.