Question


Cathay Bank
US
Last activity: 22 Oct 2019 14:49 EDT
System Architect Essentials (8) Excercise: Designing a data model
On the Reorder the columns of the Services offered field group list step 9, the training suggests to click on the orange pencil icon. However, I could not find anything resembling an orange pencil on the screen above.
I am doing this exercise on Microsoft Edge if this helps.
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Cathay Bank
US
Reorder the columns of the Services offered field group list
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In the upper-right corner of App Studio, click Save to update the configuration of the Assistance request case type.
Reorder the columns of the Services offered field group list
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In the upper-right corner of App Studio, click Save to update the configuration of the Assistance request case type.
Due to an issue in the exercise system, you must first click Save to update your configuration, then click Save and run to create your case. Clicking Save and run without first clicking Save may prevent the fields on the Vehicle information form from displaying.
- In the upper-right corner of App Studio, click Save and run to create a case to view the Review service summary form.
- On the New: Assistance request form, click Done to advance the case to the Enter customer information step.
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From the Actions drop-down, select Change stage to move the case to a different stage.
Use the Change stage action to move the case to another stage and skip any intermediate steps. The Change stage action is a standard action added by default to each case type as an optional action.
- From the Next stage drop-down, select Choose a stage. A second drop-down list is displayed to the right that lists the stages defined for the Assistance request case type.
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From the drop-down list of stage names, select Resolution to advance the case to the Resolution stage and display the Review service summary form.
- Click Submit to switch the case to the Resolution stage.
- From the Actions drop-down, select Review service summary to display the Review service summary form.
- On the Review service summary form, in the upper-right corner of the Selected services field group, click the orange pencil icon to display the Configure form panel to the right of the Case details area.
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In the Configure form panel, position the pointer over the Selected services table and click Modify this list to rearrange the columns in the list.
The question is where is the orange pencil in step 9?


Deloitte
US
I too got the same issue and not able to proceed :(


Pegasystems Inc.
US
Make sure that editing is turned on. Open the runtime toolbar, and double-check. Screenshot attached!


Cathay Bank
US
The orange pencil is now there but when I click on this, it takes me to the workflow screen:
But from the training, it is suppose to display the Configure form panel, which looks like this:
How do we get here?


Pegasystems Inc.
US
Seems like the instructions are a bit misleading here. They want you to configure a view, so the correct step is to click on "Yes, configure the view". This will create a new section rule for you, and the wizard will allow you to add properties to the view. The orange pencil in the topmost header is intended to open the case type, I should have pointed that out.
This is how it should look like after adding your Selected services field group (you may need to refresh the screen using the Actions menu):


Cathay Bank
US
So after the Actions drop-down and selecting Review service summary, I did not get the same view as you have. Instead I got this:
It also seems that you went through the validation stage which wasn't in the steps. Notice that we advanced to the resolution stage before displaying the Review service summary per the instructions.


Cathay Bank
US
It turns out that it is the orange pencil to the right of the Selected services form that shows up now.


Pegasystems Inc.
US
By the way, according to this screen shot you were using the wrong login for the exercise: you should be logged in as author_dm@gogoroad.
It appears that you've since corrected this in a later post, but each login points to a different application, which may include rules that have been added to support a specific exercise. If you try to do all of the exercises without logging in as the correct user, you will hit an impasse at some point.


Cathay Bank
US
For the 'Configure a data transform to copy services provided from a Service case...', there is an error Target-- The target and source field classes should be compatible.
This occurs when we trying to save the configuration of the data transform. This is step 21. How do we debug this?


Pegasystems Inc.
US
This almost always indicates that you're attempting to use a page as a page list. Check the definition of .SelectedServices - it should be defined as a page list (referred to as a field group list in App Studio). You can't append a page to a property defined as a page - only a page list - hence the error in the data transform.
Fixing the issue can get a little tricky, as you'll need to delete the property and recreate it, and then fix any references to it (likely in the pySetFieldDefaults data transform).
Another possible stumbling point is whether you've defined the class correctly for pyWorkCover. Confirm the notation on the target matches the exercise instructions, and verify that the class matches the instructions as well.