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Question

 Andrew Black (AndrewB1049) Andrew Black - Data Quality
Andrew Black - Data Quality
NL
AndrewB1049 Member since 2019 1 post
Andrew Black - Data Quality
Posted: Jun 18, 2019
Last activity: Jun 21, 2019
Posted: 18 Jun 2019 5:52 EDT
Last activity: 21 Jun 2019 3:52 EDT
Closed

System Architect Essentials 8, 13 Designing a Data Model

In detailed steps I am at:
'Configure a data transform to copy services provided from a Service case to an Assistance request case'
and then steps 5 and 6. I am in the Process Modeller, and have done a right-click on the Select Services connector and I have selected View properties to display the Connector properties dialog. See screen shot.

According to the instructions Connector properties I should see a Set properties area. But I don't see it, even when I scroll down.

Did I go wrong somewhere, or is there a mismatch between the exercise instructions and the exercise app?

Pega Academy
Posted: 4 years ago
Posted: 18 Jun 2019 10:33 EDT
Caitlin Watanasiri (watac) PEGA Principal Curriculum Developer, Intelligent Automation
Pegasystems Inc.
US

Hi Andrew, it looks like you accidentally opened the properties for the Select services assignment instead of the connector, which is why you are not seeing a "Set properties" section.
Posted: 4 years ago
Posted: 20 Jun 2019 5:37 EDT
Andrew Black (AndrewB1049) Andrew Black - Data Quality
Andrew Black - Data Quality
NL

Hi,

Thanks for your response. 

Yes, it does appear appear that I have opened the properties for the assignment rather than for the connector. This is a rather complex interface and I am trying to understand where I am going wrong. 

I have followed again the detailed steps in the exercise and get the same result. Please see the attached sequence of screenshots. Can you see what may be causing the problem?

Thanks for your attention.

Andrew
Posted: 4 years ago
Posted: 20 Jun 2019 8:23 EDT
Caitlin Watanasiri (watac) PEGA Principal Curriculum Developer, Intelligent Automation
Pegasystems Inc.
US

Hi Andrew, thank you for the detailed PDF! Step 5 is where you are going wrong, you are right-clicking the Collect Information shape/assignment instead of the connector. The assignment is the green shape, while the connector is the arrow to the right that is connecting the Select services assignment to the end shape. In the top half of the composite image I've attached, I've put a red box around the Select services connector. In the bottom half of the image, you can see I've right-clicked the connector. Select View Properties from here, and you will see the Connector properties window.
Posted: 4 years ago
Posted: 21 Jun 2019 3:52 EDT
Andrew Black (AndrewB1049) Andrew Black - Data Quality
Andrew Black - Data Quality
NL

Thanks, watac. That's it. It finally dawned on me yesterday when I'd moved on to the exercise: Configuring Data Validation, where there is a similar situation with a process model. 

Thanks again for your attention.

Andrew

 

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