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Question

 Mahesh Muddasani (Mahesh_Muddasani)
PEGA
Senior Manager, Technical Support Engineering, 1:1 Customer Engagement
Pegasystems Inc.
IN
Mahesh_Muddasani Member since 2016 1 post
PEGA
Posted: May 25, 2017
Last activity: Apr 6, 2018
Posted: 25 May 2017 1:20 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

Summary view and List views taking long time after upgrade

Hi,

Recently application has been upgraded from version 5.5 to 7.1.9. Post upgrade there is an issue with performance when logging in manager role.

Manager portal is taking long time for running the sql queries, which are summary views and list views.

Used upgrade tool for converting summary views and list views, but OOTB rules are not coming up in the list to convert.

Please let us know, if we can find a better way to increase the performance post upgrade.

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Updates

Posted: 7 years ago
Posted: 25 May 2017 1:49 EDT
Dhevendra Earva (earvd)
PEGA
Senior Director of Cloud Engineering
Pegasystems Inc.
IN

After upgrade are you using Case Manager Portal or old fixed portals? Fixed portals are not supported in Pega 7.

You no need to convert the OOTB reports as those converted reports will be already available in Pega 7 Case manager portal.

Upgrade tool does not convert the Summary and Listviews which has the getContect activity customized.

 

 

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