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Question

 AHMET SEYDI (Ahmet_Seydi)
T?rkiye Finans Katilim Bankasi

T?rkiye Finans Katilim Bankasi
US
Ahmet_Seydi Member since 2014 31 posts
T?rkiye Finans Katilim Bankasi
Posted: Apr 26, 2019
Last activity: May 10, 2019
Posted: 26 Apr 2019 2:58 EDT
Last activity: 10 May 2019 8:18 EDT
Closed
Solved

Step Name Localization Problem

Hi,

I didn't translate my case's step names. We imported translation document and checked the field value, they were saved as "pyCaption". But Pega didn't show translated values.

Are there any solution or hotfix?

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User Experience

Posted: 5 years ago
Posted: 26 Apr 2019 5:19 EDT
Geeda Ilango (GeedA)
Pegasystems Inc.
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Ahmet,

Thank you for posting your query in Pega Support Community!

Could you please confirm the version of Pega that you are using?

Regards,

Geeda.

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Posted: 5 years ago
Posted: 26 Apr 2019 5:24 EDT
Geeda Ilango (GeedA)
Pegasystems Inc.
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Ahmet,

As an extension to the above information, the same behavior is reported in 7.1.6 and it is fixed through hotfix. If you are using 7.1.6 then SA-24019 might help you.

If you are using Pega Platform 7.3 then SA-42533 might help you to address the reported behavior.

Regards,

Geeda.

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Posted: 5 years ago
Posted: 26 Apr 2019 7:15 EDT
AHMET SEYDI (Ahmet_Seydi)
T?rkiye Finans Katilim Bankasi

T?rkiye Finans Katilim Bankasi
US

Hi,

I installed HFIX-52926 which is suitable version of HFix-27864. Bu tproblem not resolved

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Posted: 5 years ago
Posted: 27 Apr 2019 12:16 EDT
Geeda Ilango (GeedA)
Pegasystems Inc.
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Ahmet,

As part of HFIX-52926, Resaving of case type from designer studio and re-running the localization wizard is required. Before this do a restart of server by clearing Pega temp directory and browser cache.

Please make sure that you have followed the guidelines to install the HFIX-52926. If you could find the issue after performing the above mentioned steps, please share the logs to analyse further.

Regards,

Geeda.

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Posted: 5 years ago
Posted: 29 Apr 2019 6:30 EDT
AHMET SEYDI (Ahmet_Seydi)
T?rkiye Finans Katilim Bankasi

T?rkiye Finans Katilim Bankasi
US

Hi,

I completed all steps after hotfix installation. As you can see screenshot. system save my translation value to @baseclass as pyCaption. but system not show the translation values.

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Accepted Solution

Posted: 5 years ago
Updated: 5 years ago
Posted: 10 May 2019 8:18 EDT
Updated: 10 May 2019 8:17 EDT
AHMET SEYDI (Ahmet_Seydi)
T?rkiye Finans Katilim Bankasi

T?rkiye Finans Katilim Bankasi
US

I resolved my problem with  HFIX-53150 and  HFIX-52926.

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