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Starting processes on the Case type rule Process tab has two process
There is two flow rule on the Case type rule Process tab. What will happen when case created?
Flow 1 will run ? or Flow 2 will run? Or both flow 1 and flow 2 will run?
Posted: 1 year ago
Updated: 1 year ago
Updated: 25 Jul 2024 6:40 EDT
EvonSys
EvonSys
IN
When initiating case, either from OOTB Activities (svcaddworkObject) or Create Work Action on Click, it requires parameters which are CaseType Class(work Class) and FlowType(flowname).
Whatever flow name is passed as a parameter while initiating a case, that flow will only get executed for the Case not the other flow.
Posted: 1 year ago
PEGA
Pegasystems Inc.
CA
It triggers Flow1 in your use case by default. However, you can change the starting process to Flow2 through the activity rule.