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Question

 haisu wang (haisuw65)
HSBC

HSBC
CN
haisuw65 Member since 2018 10 posts
HSBC
Posted: Jul 25, 2024
Last activity: Jul 25, 2024
Posted: 25 Jul 2024 5:56 EDT
Last activity: 25 Jul 2024 9:57 EDT
Closed

Starting processes on the Case type rule Process tab has two process

There is two flow rule on  the Case type rule Process tab. What will happen when case created?

Flow 1 will run ? or Flow 2 will run? Or both flow 1 and flow 2 will run?

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Pega Platform 8.8.5
Case Management
Senior System Architect

Posted: 1 year ago
Updated: 1 year ago
Posted: 25 Jul 2024 6:35 EDT
Updated: 25 Jul 2024 6:40 EDT
Kishore Kumar Madduri (Kishore Kumar Madduri)
EvonSys
Senior Consultant
EvonSys
IN

@haisuw65

When initiating case, either from OOTB Activities (svcaddworkObject) or Create Work Action on Click, it requires parameters which are CaseType Class(work Class) and FlowType(flowname).

Whatever flow name is passed as a parameter while initiating a case, that flow will only get executed for the Case not the other flow.

 

 

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Posted: 1 year ago
Posted: 25 Jul 2024 9:57 EDT
Ramesh Sangili (RameshSangili)
PEGA
Lead System Architect
Pegasystems Inc.
CA

@haisuw65

It triggers Flow1 in your use case by default. However, you can change the starting process to Flow2 through the activity rule. 

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