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Question

 Anjali Khandelwal (AnjaliK3465)
Hexaware

Hexaware
IN
AnjaliK3465 Member since 2018 3 posts
Hexaware
Posted: Sep 12, 2018
Last activity: Sep 19, 2018
Posted: 12 Sep 2018 7:18 EDT
Last activity: 19 Sep 2018 16:10 EDT
Closed

To start with WFI- Opportunity Finder

In order to analyze or visualize the activity utilization on user desktops on daily basis without creating case , how do i use the opportunity finder or WFI ?

I have downloaded the trial version (https://www1.pega.com/insights/resources/pega-workforce-intelligence) and it prompts me to create an application with case .However at initial stage i am only looking for analyzing the dashboard activity (wait time , top 10 application usage) .

Please guide on how do i capture/view this data ? (jpg file Opportunity Finder Screen Attached)

***Edited by Moderator: Pallavi to update platform capability tags***

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Robotic Process Automation

Posted: 6 years ago
Posted: 19 Sep 2018 16:10 EDT
Anurag Agrawal (AnuragAgrawal)
PEGA
Product Manager, Process and Task Mining
Pegasystems Inc.
US

Hello AnjaliK3465

To setup Pega Workforce Intelligence for you company, you would need to reach out to the Pega Account Executive assigned for your company. The Account Executive can then assist you with next steps.

 

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