Question
Ferguson
US
Last activity: 19 Feb 2024 9:33 EST
[STACK][com.pega.pegarules.pub.PRRuntimeException: exception caught during invocation of PRObjectWrapper.prSize() for Java Property pyEmails. Message: null at
[STACK][com.pega.pegarules.pub.PRRuntimeException: exception caught during invocation of PRObjectWrapper.prSize() for Java Property pyEmails. Message: null at
Did any one experience this it is happening after the upgrade to infinity 23 .
***Edited by Moderator Rupashree to add Capability tags***
Accepted Solution
Updated: 19 Feb 2024 9:33 EST
Pegasystems Inc.
IN
@Madhavii Naidu are you still facing the issue? Let me know if you have created incident on support portal. This should not happen in '23.1. D_CorrespondenceCase was made Thread level to fix this and many such issue. Please also check if you have overrides in pyPostEmailContent section specifically around attachment display.
Ford Motor Company
US
@Madhavii Naidu Can you see the Caused by in the stack?
Pegasystems Inc.
GB
@Madhavii Naidu as @SUMAN_GUMUDAVELLY correctly points out, can you provide the fuller details of the stack?
Based on similar issues, this error might be due to the format of the email string in the pyEmails property. If you are sending emails to multiple users, please check for additional commas in the TO email string. This issue was observed in previous upgrades and was resolved by correcting the email string format.
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Sporadically advanced agents are failing with exception in pega v822
Getting "java.lang.IndexOutOfBoundsException: Index: 1, Size: 0 " error when sen
If your issue is resolved, please provide the solution and click 'Accept Solution' against it.
Accepted Solution
Updated: 19 Feb 2024 9:33 EST
Pegasystems Inc.
IN
@Madhavii Naidu are you still facing the issue? Let me know if you have created incident on support portal. This should not happen in '23.1. D_CorrespondenceCase was made Thread level to fix this and many such issue. Please also check if you have overrides in pyPostEmailContent section specifically around attachment display.