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Question

 Venkat Yerredla (VenkatY)
Radial Inc
LSA
Radial Inc
US
VenkatY Member since 2017 7 posts
Radial Inc
Posted: Nov 24, 2017
Last activity: Jul 25, 2018
Posted: 24 Nov 2017 9:57 EST
Last activity: 25 Jul 2018 16:32 EDT
Closed

Sorting failed, corrupt list - property not in parent's list
Sorting is failed in production and we are seeing the below exception in the logs. Any idea on resolution steps. It is only failed for for couple in millions of transactions. Data is looking good. No issues with clipboard pages. Looks like the sorting logic is wrong . We are sorting on a field which is having 21 same values out of 38 values.
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Sorting is failed in production and we are seeing the below exception in the logs. Any idea on resolution steps. It is only failed for for couple in millions of transactions. Data is looking good. No issues with clipboard pages. Looks like the sorting logic is wrong . We are sorting on a field which is having 21 same values out of 38 values. It is a rare scenario but failed to sort.
2017-11-24 13:55:24,345 [ttp-nio-1401-exec-23] [ STANDARD] [ ] [ FraudOmg:01.01.02] ( internal.mgmt.Executable) ERROR - Exception
com.pega.pegarules.pub.PRRuntimeException: corrupt list: property not in parent's list!
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.indexOf(ClipboardPropertyBase.java:2130)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageBase.getAttachedJavaObject(ClipboardPageBase.java:854)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getAttachedJavaObject(ClipboardPageImpl.java:484)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageBase.getAttachedJavaObject(ClipboardPageBase.java:796)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getAttachedJavaObject(ClipboardPageImpl.java:484)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getParentJavaObject(ClipboardPropertyBase.java:2934)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getJavaPropertyValue(ClipboardPropertyBase.java:2793)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4522)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4494)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getNativeValue(ClipboardPropertyImpl.java:3607)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getStringValue(ClipboardPropertyImpl.java:3573)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getString(ClipboardPageImpl.java:1500)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getString(ClipboardPageImpl.java:1456)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getString(ClipboardPageImpl.java:1452)
at com.pega.pegarules.data.internal.clipboard.PageComparator.compare(PageComparator.java:179)
at java.util.TimSort.mergeHi(TimSort.java:837)
at java.util.TimSort.mergeAt(TimSort.java:516)
at java.util.TimSort.mergeCollapse(TimSort.java:441)
at java.util.TimSort.sort(TimSort.java:245)
at java.util.Arrays.sort(Arrays.java:1512)
at java.util.ArrayList.sort(ArrayList.java:1454)
at java.util.Collections.sort(Collections.java:175)
at com.pega.pegarules.data.internal.clipboard.SorterImpl.collectionsSortWithInferenceEngineDisabled(SorterImpl.java:203)
at com.pega.pegarules.data.internal.clipboard.SorterImpl.sortPageList(SorterImpl.java:186)
at com.pega.pegarules.data.internal.clipboard.SorterImpl$StaticHelper.sortPageList(SorterImpl.java:422)
at com.pega.pegarules.data.external.clipboard.Sorter.sortPageList(Sorter.java:45)
at com.pega.pegarules.session.internal.mgmt.Executable.sortPageList(Executable.java:4963)
at com.pegarules.generated.model.ra_model_post_validatefraud_8753cbf3c700342a1ee85f6ccd2d7dd4.perform(ra_model_post_validatefraud_8753cbf3c700342a1ee85f6ccd2d7dd4.java:78)
at com.pega.pegarules.session.internal.mgmt.Executable.applyModel(Executable.java:4501)
at com.pegarules.generated.collection.ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.stepPost_1_1_circum0(ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.java:10333)
at com.pegarules.generated.collection.ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.stepPost_1_0_circum0(ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.java:10258)
at com.pegarules.generated.collection.ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.perform(ra_collection_validatefraud_01645496ae6371cce583646ec7940ba3.java:4426)
at com.pega.pegarules.session.internal.mgmt.Executable.applyCollection(Executable.java:8075)
at com.pegarules.generated.activity.ra_action_validatefraud_a1a2f5d29cc44ebf2f277b32d4543611.step14_circum0(ra_action_validatefraud_a1a2f5d29cc44ebf2f277b32d4543611.java:1682)
at com.pegarules.generated.activity.ra_action_validatefraud_a1a2f5d29cc44ebf2f277b32d4543611.perform(ra_action_validatefraud_a1a2f5d29cc44ebf2f277b32d4543611.java:334)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3553)
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:465)
at com.pega.pegarules.integration.engine.internal.services.ServiceAPI.runActivities(ServiceAPI.java:1919)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:391)
at sun.reflect.GeneratedMethodAccessor80.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1297)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1034)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:889)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331)
at com.pega.pegarules.integration.engine.internal.services.http.HTTPService.invoke(HTTPService.java:445)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:251)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:589)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:378)
at sun.reflect.GeneratedMethodAccessor79.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:474)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:624)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:783)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:789)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1437)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
***Edited by Moderator Marissa to update platform capability tags***

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Low-Code App Development

Posted: 7 years ago
Posted: 24 Nov 2017 10:08 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Hi Venkat,

You can go through the below PDN articles,

https://community.pega.com/support/support-articles/prruntimeexception-corrupt-list

https://community.pega.com/support/support-articles/exception-log-corrupt-list-property-not-parents-list

https://community.pega.com/support/support-articles/corrupt-list-property-not-parents-list-exception-log-0

Hope this might help you.

Regards

Mahesh

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Posted: 7 years ago
Posted: 24 Nov 2017 10:34 EST
Venkat Yerredla (VenkatY)
Radial Inc
LSA
Radial Inc
US

Hi Mahesh - The first link seems to be related but the referenced hotfix was for 7.1.8. We are using 7.2.2, not sure if this issue is repeated in 7.2.2. The sort failed in Data transform in our application.

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Posted: 6 years ago
Posted: 27 Nov 2017 3:54 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

@Venkat, after cross checking the HFix-27918 related bug came to know that it has been fixed in Pega v7.2.2 release. Hence it shouldn't occur in your case as you are in the same version, so i would request you to raise an SR with the support team for further investigation on this issue.

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Posted: 6 years ago
Posted: 27 Nov 2017 4:51 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello,

Do let us know the SR# after you create one. We will tag it to this post and continue to track it. Also, do mention the URL of this discussion in the SR for faster troubleshooting.

Regards,

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Posted: 6 years ago
Posted: 15 Mar 2018 5:53 EDT
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

As Alex is in Pega  7.3 version and the issue got fixed in Pega 7.2.2, he too need to go ahead to raise an SR to further investigate into this issue.

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