Hi,

We are facing an issue with starting the SMA in a dual node with load balancing setup in WAS 8.5. There was 1 custom change we did as instead of using the WAS default JVM "truststore / keystore" (cacert), we have created our own keystore for our application specific certificates (this is the standard our customer is following).

Post this change the SMA is not working consistently and getting the below exception,

please let me know if you faced this issue before and what was the solution given.

Thanks,

Sathish

MSG:

com.pega.jmx.ui.util.JMXClientException: Fail to instantiate WASJMXConnector
Failed to get mbean server connection
SMA ERROR: Failed to create admin client
ADMC0016E: The system cannot create a SOAP connector to connect to host xffd1409vuk.dev.eur.wm.ubs.net at port 30136.

Stack Trace:

com.pega.jmx.ui.util.JMXClientException: Fail to instantiate WASJMXConnector
Failed to get mbean server connection
SMA ERROR: Failed to create admin client 
ADMC0016E: The system cannot create a SOAP connector to connect to host xffd1409vuk.dev.eur.wm.ubs.net at port 30136.

      at com.pega.jmx.ui.util.JMXClientException.wrap(JMXClientException.java:49)

        at com.pega.jmx.ui.action.AuthenticateAction.execute(AuthenticateAction.java:346)

        at com.pega.jmx.ui.action.AuthenticateAction.executeWithoutValidation(AuthenticateAction.java:86)

        at sun.reflect.GeneratedMethodAccessor178.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)

        at java.lang.reflect.Method.invoke(Method.java:620)

        at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:450)

        at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:289)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:252)

        at org.apache.struts2.interceptor.DeprecationInterceptor.intercept(DeprecationInterceptor.java:41)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:256)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:167)

       at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)

       at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

       at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:100)

       at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

       atcom.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)

       at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

       atcom.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:254)

      at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)

       at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

      atcom.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:254)

       at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)

       at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

      at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:191)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:73)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:91)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:252)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

        at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)

        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

      atcom.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)

      at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

      at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)

      at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

      at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)

      at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)

     at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

    at com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:139)

    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

    at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)

  at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:193)

at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

atcom.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:189)

  at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)

at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)

  at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:562)

  at org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:77)

  atorg.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:99)

  at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)

  at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)

  at com.pega.jmx.ui.action.MultiTenantFilter.doFilter(MultiTenantFilter.java:53)

  at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)

  at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)

  at com.pega.jmx.ui.action.CharsetFilter.doFilter(CharsetFilter.java:59)

  at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)

  at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)

  at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)

  at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)

at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3926)

  at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)

  at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1007)

at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)

  at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)

  at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)

  at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)

  at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)

  at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)

atcom.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)

  atcom.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)

  at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

  at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

  at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)

  at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)

  at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)

  at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

  at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

Caused by: java.lang.Exception: Fail to instantiate WASJMXConnector
Failed to get mbean server connection
SMA ERROR: Failed to create admin client 
ADMC0016E: The system cannot create a SOAP connector to connect to host xffd1409vuk.dev.eur.wm.ubs.net at port 30136.

  atcom.pega.jmx.connection.managenodes.WASJMXRemoteConnection.acquireConnection(WASJMXRemoteConnection.java:51)

at com.pega.jmx.connection.managenodes.Node.getMBeanServerConnection(Node.java:405)

at com.pega.jmx.ui.action.AuthenticateAction.execute(AuthenticateAction.java:163)

  ... 81 more

Message was edited by: Sathish Arumugam