Question

Pegasystems Inc.
IN
Posted: Feb 22, 2023
Last activity: Mar 2, 2023
Last activity: 2 Mar 2023 9:06 EST
Solved
SLA not displaying in newAssignsPage for screenflow
I have implemented screenflow in the application . For the flow, I have given a SLA in the process tab .
On executing case , the goal and deadline is not displaying in the newAssignsPage - .pxDeadlineTime in empty and pxGoalTime is not present in the newAssignsPage.
Any help on how to resolve this and display the goal and deadline for screenflow WQ routing would be appreciated .
Thank you
***Edited by Moderator Marije to add Capability tags***