On SetTicket Flow gives error - Current user is not authorized for privilege 'AM:RULE-OBJ-FLOW Flowname
There are 2 child case... each child will resume the child flow from activity set Ticket action.
Child 1 resume correctly by set ticket " xUDI_Create_UDI" call the flow UDIUpload with successfully working but
Child 2 is not getting resume on set ticket " xUDI_Create_JDE" call the flow JDEUpload give "Access Denied
What could be reason? attached tracer and failure message screen shot.
Verified the Child1 and Child2 Security, both having same access level.
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Pegasystems Inc.
IN
Hi,
1) For debugging purpose, can you remove the ticket XUDI_Create_UDI and see, if the flow is resuming properly, alone for child 2 ?
2) Check , if the user has privileges to run the JDEUpload, of class Baxter-BaxXUDI-Work-JDERelease
Wipro
US
Haritha,
Thank you for reply,
1. if I remove ticket for XUDI_Create_ UDI then system will not resume the Child2 Flow.
2. Yes I check the Privileges , both flow has similar Privileges
From recent debugging I found that, Access denied is not a problem. Problem is in set ticket was not doing Resume flow/. Thsi has to trigger from @baseclass • FlowTicketEvaluate line 26
To avoid investigation, I found workaround by calling resume flow manually and empty the flow action activity. It is working now :-)
For PEGA SR team investigation , please use attached success and failure tracer image version from PEGA 7.1.5
Thank you very much for all your help.
Mediatek Inc. China
CN
We also have the similar issue, while other tickets work fine, but not this one.
Does anyone has any idea the root cause and solution?
Appreciate a lot.
Pegasystems Inc.
IN
Hi,
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