Question
Serendebyte TTEC
IN
Last activity: 19 Dec 2023 14:49 EST
'select all' functionality to the optimized table is not working as expected
We have business requirement of having a grid in the modal dialogue, on the row header we have checkbox(Select All). If that checkbox is selected it should select all the checkboxes on the page. if we use column filters and click on that checkbox , it should select only all the filtered result on that page.
We tried the solution provided in the discussion:
After the run script, the application is getting frozen and in console we could see it is running continuously.
***Edited by Moderator Marije to add Support Case Details***
Accepted Solution
Updated: 24 Nov 2022 7:45 EST
Pegasystems Inc.
GB
@Divyabharathi N I have checked the status of INC-248081 and can see that our support team helped resolve the issue.
I suggest we close this forum thread based on the solution provided which was:
"In EpicCasesContainingPULMErrors Section, under properties of Header CheckBox of table > CheckBox Caption Field > Remove "Select All" caption and keep it blank, Save"
If you could mark this as resolved by clicking 'Accept Solution' button on this reply, that will help future PSC users who come upon the same issue as this :-)
Pegasystems Inc.
GB
@Divyabharathi N Optimized table has some limitations. Please see the following post.
If you continue to have issues and the product is not working as documented please log a support incident and provide the full debug logs and browser console details to our support team.
Can you provide the INC reference here if you chose to go down that route?
Serendebyte TTEC
IN
@MarijeSchillernCreated an Incident reporting the issue. INC-248081.
Accepted Solution
Updated: 24 Nov 2022 7:45 EST
Pegasystems Inc.
GB
@Divyabharathi N I have checked the status of INC-248081 and can see that our support team helped resolve the issue.
I suggest we close this forum thread based on the solution provided which was:
"In EpicCasesContainingPULMErrors Section, under properties of Header CheckBox of table > CheckBox Caption Field > Remove "Select All" caption and keep it blank, Save"
If you could mark this as resolved by clicking 'Accept Solution' button on this reply, that will help future PSC users who come upon the same issue as this :-)
Cognizant Technology Solution
IN
@Divyabharathi N - Hello - Could you please provide the approach provided by Pega to resolve the issue.
Pegasystems Inc.
US
@ANKITMITRA The solution to the issue in INC-248081 was to make sure there is no caption for the Select All checkbox in the header row.