Skip to main content

Question

 Dhanalakshmi Pushparaj (DhanalakshmiP17498630)

US
DhanalakshmiP17498630 Member since 2025 1 post
Posted: 3 weeks 2 days ago
Last activity: 2 weeks 2 days ago
Posted: 12 Jun 2025 14:42 EDT
Last activity: 19 Jun 2025 4:16 EDT

Search Not Working in KM Help Portal - Pega Knowledge Management 23.1

OOTB Search Not Working in KM Help Portal - Pega Knowledge Management 23.1

Checked the indexing and other rules, RD ContentSearchHelpSite is not returning results during run time.

To see attachments, please log in.
Pega Knowledge '23
Pega Knowledge

  • Reply
Posted: 2 weeks ago
Posted: 19 Jun 2025 4:16 EDT
James Carstairs (JamesCarstairs)
PEGA
Director, Knowledge Management
Pegasystems Inc.
GB

Hi @DhanalakshmiP17498630. - have you reviewed the product documentation?  

https://docs.pega.com/bundle/knowledge-management-23/page/knowledge-management/implementation/configure-search-intro.html

You will need to check your search configuration and also security.

If you are still having issues it might pay to contact support for some troubleshooting help.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice