Question
Staidlogic
IN
Last activity: 24 Aug 2023 11:36 EDT
Search Bar is Not Getting any Results
Hi everyone,
I know many of you have experienced this In Pega PRPC.
Is there any way to solve it?
I'm not getting any results and every time I need a rule, I have to search in Records.
Your suggestions would be greatly appreciated.
Thanks, Koti Reddy S
TSPi
IN
@Koti Reddy Sanagala configure , systems , settings and search , select all rules , all data and all work re index it
Staidlogic
IN
@Satish Sudagoni Thanks for the reply,
Yeah, I tried it in several situations up to now but no result :(
Pegasystems Inc.
GB
@Koti Reddy Sanagala There could be several reasons for the search bar not returning any results. One possible reason is that the system-maintained index files might not be updated or functioning correctly.
To resolve this issue, you can try rebuilding the index files or checking the Elasticsearch configuration.
Additionally, ensure that you are using the correct search criteria and scope in the search bar.
If the issue persists, you may need to consult your system administrator or Pega support for further assistance.
Do you see any errors in the pegaRULES logs?
If you log a support ticket via the MSP, please could you provide the INC reference here?