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Question

 Sahil Bhandari (SahilB73)
SCB

SCB
IN
SahilB73 Member since 2017 1 post
SCB
Posted: Jun 18, 2018
Last activity: Aug 23, 2018
Posted: 18 Jun 2018 4:01 EDT
Last activity: 23 Aug 2018 7:32 EDT
Closed

Runtime has stopped working

Hi ALl ,

I am facing the same issue .

My RPA solution works for some 10-20 cases and then runtime crashes .

Need immediate help .

Thanks

Sahil bhandari

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Robotic Process Automation

  • Yang Zhang
Posted: 6 years ago
Posted: 18 Jun 2018 4:08 EDT
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
PEGA
Senior Manager, Technical Support
Pegasystems Inc.
IN

Hi Sahil,

Could you please check the Runtime logs for the error.
Also could you also monitor the cpu usage while this happens.

Regards,
Ujjwal

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Posted: 6 years ago
Posted: 18 Jun 2018 20:55 EDT
jayachandra kundu (jayachandrak)
Westpac Banking Corporation

Westpac Banking Corporation
AU

May be use pause for each iteration. Some times if runtime is faster and application is slow then it will crash and vice versa.

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Posted: 6 years ago
Posted: 21 Jun 2018 10:07 EDT
Ed Lebeau (Ed_Lebeau)
Comptech Associates Inc

Comptech Associates Inc
US

Have you had any luck resolving the issue? One other possibility that I just now remembered is that C# on which Pega Robotics is based has a minor deficiency in the way it does garbage collection. I had one case I resolved by added a call to do .NET Garbage Collection (GC).

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Posted: 6 years ago
Posted: 23 Aug 2018 7:13 EDT
Balaji Suvarnkar (BalajiS0922)
VYOM Labs PVT Ltd

VYOM Labs PVT Ltd
IN
error - Openspan.runtime has stopped working. Actually am using list loop for just downloading excel files at every iteration from web application but my openspan solution works for only 19 cases.and then runtime crashes .it showing Openspan.runtime has stopped working. am tried multiple times but it showing Openspan.runtime has stopped working. Need immediate help . Thanks, Balaji
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Posted: 6 years ago
Posted: 23 Aug 2018 7:32 EDT
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi BalajiS0922

The above comment seems to be a duplicate of your previous question. Earlier I have branched your comment as a new question so that it gets the right visibility in the community. Please avoid duplicate comments. This will create confusion for you and the members on the exact post to help you on.

For this question, please follow and continue troubleshooting in this link here:

https://collaborate.pega.com/question/openspanruntime-has-stopped-working-application-version71970-fault-module-name

Thanks!

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