Question
Capgemini Deutschland GmbH
Capgemini Deutschland GmbH
DE
Capgemini Deutschland GmbH
Posted: Jun 23, 2022
Last activity: Jun 23, 2022
Last activity: 23 Jun 2022 5:35 EDT
Closed
Solved
Row Key settings not visible when creating a new report
When I create a new report from scratch, I cannot see the option "Row key settings" in the Data Access Tab.
This option is important to open cases directly from the report.
The corresponding section pzDataAccessTabRight has the following visibility condition .pyUI.pyBody.pyUIFilters.pyGetDistinctRows = false || .pyUI.pzIsSummary = true which I cannot decipher.
The only work around is copying existing reports with row key settings enabled, however this cannot be the solution!?
***Edited by Moderator: Pooja Gadige to add capability tag***
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Accepted Solution
Posted: 2 years ago
Updated: 2 years ago
Updated: 23 Jun 2022 5:35 EDT
Capgemini Deutschland GmbH
Capgemini Deutschland GmbH
DE
The solution is as follows: if there is a check at "Remove duplicate rows", then the box Row Key Settings won't be displayed.