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Question

 Holger Zwickau (zwich) Director, Technical Enablement - Intelligent Automation
Pegasystems Inc.
US
zwich Member since 2012 9 posts
PEGA
Posted: Oct 21, 2016
Last activity: Nov 6, 2018
Posted: 21 Oct 2016 10:06 EDT
Last activity: 6 Nov 2018 20:02 EST
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Robotics and Captcha

Are there best practices around how Robotics works with a web application that employs Captcha? I assume there is no workearound solution to circumvent Captcha but are there approaches used to minimize the manual task of the verification process?



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Robotic Process Automation

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Posted: 9 years ago
Posted: 24 Oct 2016 8:07 EDT
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

You are correct - there are no workarounds for Captcha that I am aware of.  The best practice for this would be to identify the pages where Captchas may appear and test to see if your navigation  past these pages is successful.  If not, prompt the user to complete the verification process.  Obviously doing RPA with a system that uses Captcha is difficult.

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