Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 GOPI REDDY ILLURI (GOPIREDDY)
Inovar
Technical Lead
Inovar
SA
GOPIREDDY Member since 2016 19 posts
Inovar
Posted: Mar 5, 2017
Last activity: Nov 6, 2018
Posted: 5 Mar 2017 1:11 EST
Last activity: 6 Nov 2018 20:02 EST
Closed
Solved

Robotic Work Queue

Hi,

Can you help me in how to route assignments to robot work queue by using robot queue shape.

Can you tell me how to configure it in the flow and route that assignment to it.

Can you provide me detailed steps.



**Moderation Team has archived post**


This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

To see attachments, please log in.
Robotic Process Automation

Accepted Solution

Posted: 7 years ago
Posted: 5 Mar 2017 16:10 EST
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

Add a robotic assignment to your Flow Action.

It is found on the Advanced Shapes menu.

You need to set the WorkBasket and the Robotic_Automation name as well.

 

To see attachments, please log in.
Posted: 7 years ago
Posted: 7 Mar 2017 13:34 EST
GOPI REDDY ILLURI (GOPIREDDY)
Inovar
Technical Lead
Inovar
SA

HI Jeff,

I have configured the robotic assignment as part of RPA to create new contact.

But i am getting the error assignment not found for the given operator id.

Attached the screenshot for your reference.

Could you please let me know what is the problem here.

To see attachments, please log in.
Posted: 7 years ago
Posted: 22 Mar 2017 0:05 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Gopi,

Please let us know if you do log an SR for this and its ID. That way we can track it and follow-up this discussion with the resolution.

Thank you!

To see attachments, please log in.
Posted: 7 years ago
Posted: 19 Apr 2017 8:01 EDT
GOPI REDDY ILLURI (GOPIREDDY)
Inovar
Technical Lead
Inovar
SA

Hi Lochan,

I have raised an SR for this . Currently it's in progress.you have already associated the SR number with that post in PDN.

Thanks,

Gopi

To see attachments, please log in.
Posted: 7 years ago
Posted: 30 Jun 2017 15:42 EDT
Nagamani Nalabolu (Mani2017)
Virtusa Corporation

Virtusa Corporation
US

Hi Lochan,

I am also facing similar problem with Robot Queue. My Robot picking case from the Robot Queue and processing it, But my case is not procedding to next assignment in the flow. have you find any solution for your issue.

 

Thank you in advance.

 

To see attachments, please log in.
Posted: 7 years ago
Posted: 3 Jul 2017 5:39 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Mani,

I took a look into SR-B40103 which was created by Gopi. I see that the SR is in progress. 

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice