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Question

 Jonathan Barnette (JonathanB1027) Avanade
Avanade
US
JonathanB1027 Member since 2018 14 posts
Avanade
Posted: Jun 4, 2018
Last activity: Jun 6, 2018
Posted: 4 Jun 2018 11:19 EDT
Last activity: 6 Jun 2018 10:13 EDT
Closed

Work Queue Completed?

Is there a way, from Robotic Studio, to tell when a Work Basket/Work Queue in Designer Studio has been completed?

We're creating cases in Pega so that we can track individual work items, but we want to be able to close the web page when all of the items in the queue/work basket have been run.

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Robotic Process Automation

Posted: 6 years ago
Posted: 5 Jun 2018 15:41 EDT
Thomas Sasnett (ThomasSasnett) MOD Lead Robotics Architect
Pegasystems Inc.
US

This is not possible in the current versions of Robot Manager as I am aware. There might be a service or something you could add to PRPC to allow your bots to get this information, but there is nothing provided out of the box to do this (at least in the versions of RM that I have worked with).

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Posted: 6 years ago
Posted: 6 Jun 2018 10:13 EDT
Ujjwal Kumar Shukla (UjjwalShukla_GCS) PEGA Senior Manager, Technical Support
Pegasystems Inc.
IN

Hi Jonathan,

You can have agent at PRPC end to check for queues and when the agent find it empty, trigger another robotic activity from PRPC for automation in OpenSpan to close it. Seems to be feasible with some effort.

Regards,
Ujjwal

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