Last activity: 12 Dec 2019 2:48 EST
Requirement of accessing the same case by multiple users
We have a requirement that 2 end-users should work on the same case.
if user A logged into an application and holds a lock on the case. at the same time, another user B accessing the Child case and updating the information to child case as well as parent case.
A holds lock so that B is unable the data update the data on parent case and vice versa.
Please help us on accessing the same case by multiple users