Question
Infosys
IN
Posted: Jun 28, 2017
Last activity: Aug 16, 2017
Last activity: 16 Aug 2017 23:16 EDT
Closed
Solved
Report definition for count subcases for different status
We have requirement where Parent case has multiple child cases different case types (Work Types).
And we have to create a report where we have to show data as well as the count of subcases which has status
"Open" , "Resolved", "Closed" and "With drawn"
For EG : Status
Parent Case : LIQ-1
Child Case : DM-1 (Resolved-Completed)
DV-1 (Cancelled)
BOOK-1 (Resolved-Completed)
SV-1 (Resolved-Withdrawn)
FUND-1 (Resolved-Completed)
FUND-2 (Resolved-Completed)
I need the count of this differnt subcases on the basis of their status.
How to achieve this ?
***Edited by Moderator Marissa to update categories***