RemoteApplicationException -----7.1.8
we are getting RemoteApplicationException in log files.
I got below PDN article to resolve this exception . Will it work here ? Please confirm .
https://pdn.pega.com/support-articles/connect-soap-rule-throws-remoteapplicationexception
we are getting RemoteApplicationException in log files.
I got below PDN article to resolve this exception . Will it work here ? Please confirm .
https://pdn.pega.com/support-articles/connect-soap-rule-throws-remoteapplicationexception
Exception;com.pega.pegarules.pub.services.RemoteApplicationException: SOAP service failed; at com.pegarules.generated.activity.ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.step15_circum0(ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.java:3994); at com.pegarules.generated.activity.ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.perform(ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.java:308); at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500); at com.pegarules.generated.activity.ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.step8_circum0(ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.java:1037); at com.pegarules.generated.activity.ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.perform(ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.java:189); at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500); at com.pegarules.generated.activity.ra_action_getldapgroupmembers_be073431c0ea26878c45a31335beefc0.step3_circum0(ra_action_getldapgroupmembers_be073431c0ea26878c45a31335beefc0.java:455); at com.pegarules.generated.activity.ra_action_getldapgroupmembers_be073431c0ea26878c45a31335beefc0.perform(ra_action_getldapgroupmembers_be073431c0ea26878c45a31335beefc0.java:117); at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500); at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runRule(DeclarativePageDirectoryImpl.java:994); at com.pega.pegarules.exec.internal.declare.infengine.pages.DeclarativePageDirectoryImpl.runLoadActivity(DeclarativePageDirectoryImpl.java:452); at com.pega.pegarules.session.internal.mgmt.base.handler.ReadOnlyDataPageHandler.loadDataPage(ReadOnlyDataPageHandler.java:218); at com.pega.pegarules.session.internal.mgmt.base.handler.ReadOnlyDataPageHandler.findDataPage(ReadOnlyDataPageHandler.java:384); at com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory.findDataPageInCurrentDir(AbstractPageDirectory.java:920); at com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory.getDirectPage(AbstractPageDirectory.java:713); at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getDirectPage(ThreadPageDir.java:473); at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.getPage(ThreadPageDir.java:431); at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.getPage(PRThreadImpl.java:539); at com.pega.pegarules.session.internal.mgmt.Executable.findPage(Executable.java:2081); at com.pega.pegarules.session.internal.mgmt.Executable.findDataPage(Executable.java:10730); at com.pegarules.generated.activity.ra_action_getbuschannelpermissiongroups_ee8ffe90ccb515493a9bdfb98c4809cf.step8_circum0(ra_action_getbuschannelpermissiongroups_ee8ffe90ccb515493a9bdfb98c4809cf.java:855); at com.pegarules.generated.activity.ra_action_getbuschannelpermissiongroups_ee8ffe90ccb515493a9bdfb98c4809cf.perform(ra_action_getbuschannelpermissiongroups_ee8ffe90ccb515493a9bdfb98c4809cf.java:218); at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500); at com.pegarules.generated.activity.ra_action_reloadsection_da485226efeafad250cd6b7ad21ded26.step5_circum0(ra_action_reloadsection_da485226efeafad250cd6b7ad21ded26.java:734); at com.pegarules.generated.activity.ra_action_reloadsection_da485226efeafad250cd6b7ad21ded26.perform(ra_action_reloadsection_da485226efeafad250cd6b7ad21ded26.java:137); at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3500); at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646); at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:461); at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3322); at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:385); at sun.reflect.GeneratedMethodAccessor48.invoke(Unknown Source); at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43); at java.lang.reflect.Method.invoke(Method.java:483); at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1270); at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008); at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:841); at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331); at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:850); at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315); at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263); at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:240); at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278); at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223); at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:574); at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:374); at sun.reflect.GeneratedMethodAccessor43.invoke(Unknown Source); at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43); at java.lang.reflect.Method.invoke(Method.java:483); at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:367); at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408); at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223); at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272); at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121); at javax.servlet.http.HttpServlet.service(HttpServlet.java:754); at javax.servlet.http.HttpServlet.service(HttpServlet.java:847); at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295); at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214); at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:231); at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:149); at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:420); at org.jboss.as.web.session.ClusteredSessionValve.handleRequest(ClusteredSessionValve.java:134); at org.jboss.as.web.session.ClusteredSessionValve.invoke(ClusteredSessionValve.java:99); at org.jboss.as.web.session.JvmRouteValve.invoke(JvmRouteValve.java:92); at org.jboss.as.web.session.LockingValve.invoke(LockingValve.java:64); at org.jboss.web.rewrite.RewriteValve.invoke(RewriteValve.java:272); at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:169); at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:145); at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:97); at org.jboss.web.rewrite.RewriteValve.invoke(RewriteValve.java:466); at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:102); at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:344); at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856); at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:653); at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:926); at java.lang.Thread.run(Thread.java:745);Caused by: com.pega.apache.axis2.AxisFault: ; at com.pega.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:531); at com.pega.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:375); at com.pega.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:421); at com.pega.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229); at com.pega.apache.axis2.client.OperationClient.execute(OperationClient.java:165); at com.pegarules.generated.activity.ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.step14_circum0(ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.java:3891); at com.pegarules.generated.activity.ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.perform(ra_action_invokeaxis2_e0a499f26a95053ac6300b525bd7d41f.java:291); ... 73 more;
Updated: 4 Jul 2016 11:11 EDT
Pegasystems Inc.
US
Hi Brahmeswara,
You can try the below local change as specified in the PDN article.
Replace this code throw new RemoteApplicationException("SOAP service failed", e); with oLog.error("SOAP service failed", e);
But this will only print the stack trace in the log file and let the activity execution continue.
RemoteApplicationException
com.pega.pegarules.pub.services.RemoteApplicationException: SOAP service failed
This exception should include a Caused by: com.pega.apache.axis2.AxisFault: < <em>fault message</em> > in the PegaRules log file. The fault message includes the response message that was received from the Web service call.
If you are looking to DEBUG this particular exception, you can look into this PDN article which contains helpful information - https://pdn.pega.com/how-debug-soap-connect-failure-resourceunavailableexception-or-remoteapplicationexception
BR//
Harish
Skandiabanken
SE
Still I'm not clear about the pattern that causing the RemoteApplicationException .
In logs,the exception caused by "at com.pega.apache.axis2.util.Utils.getInboundFaultFromMessageContext" .
Any info about getInboundFaultFromMessageContext?
Pegasystems Inc.
US
Seems to be like compatability issues with the SOAP service as specified in the blog - http://www.coderanch.com/t/499172/Web-Services/java/Axis-Client
But you can use the TcpMon tool as the intermediate to intercept the SOAP request and response to observe the exact Fault code, based on the corresponding fault code you can get the corresponding reason in the web.
This way you can proceed to find the root cause of the issue.
Regards,
Mahesh
Pegasystems Inc.
US
Your server is throwing a fault back to the Pega client on this. Chances are, you are not going to be able to debug this from the Pega side. Your best bet is to check the logs on the server hosting this SOAP service.
You can verify this by taking the following action (from PDN referenced above).
Use the SoapUI tool on the same node as the application server that is running PRPC to test the call to this Web service from outside of PRPC.
- If the service call also fails with SoapUI, this is not a PRPC issue. Investigate what is wrong with the service's WSDL.
- If the call from SoapUI is successful, capture the request and response envelope to compare it with what PRPC issues.