Question
ServiceNow
JP
Last activity: 17 Oct 2017 7:18 EDT
Recognizing the objects in SAP
Hi. We got a query from one of the prospects. They are now trying automating SAP with Pega Robotics Studio 8.0, and have difficulties regarding the following two items:
- The notification dialog that is displayed immediately after logging in the system cannot be interrogated, and the OK button cannot be pushed.
- In the SAP home screen, how can we click, or select, one of the tree menu?
Thanks,
Moritaka Kanai
***Updated by moderator: Lochan to add SR details***
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Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, it appears that it was closed due to no response. If you are still needing assistance, please let us know.
Pegasystems Inc.
US
- Do you have "HookChildProcess" enabled on the adapter?
- Is the tree view collapsed by default?
ServiceNow
JP
As for the HookChildProcess, they tried setting it to "true", but the notification dialog cannot be recognized.
As for the tree view, it has been collapsed by default. It seems that we cannot change it to "expanded by default". The partner thinks that tree view itself can be recognized as an object, and can be operated by Robot with using tree-view OOTB methods. Is it correct? Do we have any methods for selecting, or clicking on items in the tree view?
Pegasystems Inc.
US
If the TreeView is recognized as that type of control, then it can be interacted with using standard TreeView methods (ClickNode, ExpandNode, etc...).
Comptech Associates Inc
US
I seem to remember having to do a Rematch after expanding a tree on similar products.
Pegasystems Inc.
US
What version of SAP are they using? Do you have screenshots of the controls in question?
ServiceNow
JP
The partner got back to us, saying that, since the PoC period has already ended, they cannot check SAP version number now. Also, they cannot get the screenshots either...
ServiceNow
JP
The partner got back to us with SAP version number. It is SAP NetWeaver 7.3.
Pegasystems Inc.
US
That is a supported version. I would suggest that you open an SR to get some hands-on assistance with the application as this will likely require physical access to the application to fully assist you. Please record the SR number here for tracking purposes should you decide to open one.
Updated: 5 Jul 2017 3:11 EDT
ServiceNow
JP
Thank you. I've filed SR-B64899.<Removed personal information>
***Moderator Edit: Vidyaranjan | Edited comment to remove personal information***
ServiceNow
JP
Additional information from the partner:
Almost all the SAP objects are displayed, including dialog (popup) windows, when clicking on the "List Windows" button in the "Windows" and "Virtual Windows" tabs in the Windows Application screen.
* When specifying SAP, we can see "Virtual Windows" tab in addition to the usual tabs: "Match Rules", "Windows", and "Screenshot".
When performing the interrogation, almost all the objects in the SAP "parent" window can be recognized as objects, but not the ones in the dialog (popup) windows.
In the WebEx session, we, at least, need your assistance regarding the following two points:
1. How to interrogate the objects in the dialog (popup) windows.
2. How to apply methods to the tree view. (Currently, we are handling it with SendKeys method.)
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, it appears that it was closed due to no response. If you are still needing assistance, please let us know.