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Question

 Vinod Kumar Vemula (vinodkumarv1)
LTIMindtree
Pega Developer
LTIMindtree
IN
vinodkumarv1 Member since 2018 50 posts
LTIMindtree
Posted: Aug 20, 2019
Last activity: Sep 9, 2019
Posted: 20 Aug 2019 2:43 EDT
Last activity: 9 Sep 2019 0:54 EDT
Closed

Re queue the Agents in Broken process Automatically

How can I Re queue the Agents in Broken process Automatically.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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Data Integration

Posted: 5 years ago
Posted: 23 Aug 2019 11:00 EDT
Nandita Das (dasn1)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi ,

In the agent related queue processor , you can update the Max attempts to the number (greater than 1 , it will retry the process)

 

Thank You,

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Posted: 5 years ago
Posted: 9 Sep 2019 0:54 EDT
Krishna Rajesh Karumuri Karumuri (LearnVTHKrishna)
Blue Rose Technologies
Lead Pega Consultant
Blue Rose Technologies
BE

In pr_sys_queues table, We can have entires wiith status as  broken. So we need to write logic or activity to process those. 

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