Question
4
Replies
293
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Cognizant
IN
Posted: August 20, 2019
Last activity: September 9, 2019
Last activity: 9 Sep 2019 0:54 EDT
Closed
Re queue the Agents in Broken process Automatically
How can I Re queue the Agents in Broken process Automatically.
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
Posted: 2 years ago
Pegasystems Inc.
IN
Write another agent which checks the broken items from the table and queue it again
Posted: 2 years ago
Cognizant
IN
which table contains that agent data?
Posted: 2 years ago
Pegasystems Inc.
IN
Hi ,
In the agent related queue processor , you can update the Max attempts to the number (greater than 1 , it will retry the process)
Thank You,
Posted: 2 years ago
COFORGE DPA
AU
In pr_sys_queues table, We can have entires wiith status as broken. So we need to write logic or activity to process those.