Last activity: 21 May 2019 10:25 EDT
RDA bolt opening old versions through shortcut on the CSA's desktop?
we created RDA bolt by using Pega open span for our Customer Service assistant. when they create a shortcut on the desktop they are not getting the updates to the RDA runtime. Can anyone suggest me whey it's behaving like this? How can we create a compatibility between latest version to short cut version?