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 dhanush bhat (dhanushb8891) Intel
Intel
IN
dhanushb8891 Member since 2021 1 post
Intel
Posted: Sep 1, 2021
Last activity: Oct 14, 2021
Posted: 1 Sep 2021 9:25 EDT
Last activity: 14 Oct 2021 4:29 EDT
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Queue processor pyFTSIncrementalIndexer ran activity pzFTSIncrementalIndexerUsingQP for longer than the configured threshold

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we are getting the alert PEGA0117 (long running queue processor activity)"Queue processor pyFTSIncrementalIndexer ran activity pzFTSIncrementalIndexerUsingQP for longer than the configured threshold" in PDC. Since it is an OOTB component, we do not want to change the threshold or optimize the activity. Is there another way to fix these alerts?

***Edited by Moderator Marissa to update Product details and Platform Capability tags****
Pega Platform 8.5.4 Pega Predictive Diagnostic Cloud (PDC) System Administration Update
Posted: 1 year ago
Posted: 1 Sep 2021 11:30 EDT
Kanchan Patwari (patwk) Senior Service Assurance Advisor, Modernization
Pegasystems Inc.
IN
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Hi Dhanush,

 
Are you using a standard QP or dedicated QP for this activity?
 
Also, an activity's execution time depends on what the activity is using. Can you check the activity's performance using the Tracer or performance analyzer tool to check which operation is taking the longest?
 
Thanks
 
 
Posted: 1 year ago
Posted: 1 Sep 2021 11:43 EDT
Kanchan Patwari (patwk) Senior Service Assurance Advisor, Modernization
Pegasystems Inc.
IN
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Hi Dhanush,

 

Also, PEGA0117 alert is enabled by default. If you want to disable it, then set the following DSS:

 

Owning ruleset: Pega-Engine

Setting purpose: alerts/queueprocessor/longrunning/activity/enabled

Value: false

 

Thanks
Posted: 1 year ago
Posted: 14 Oct 2021 4:29 EDT
Atma Sandeep Kar (sanda2) PEGA Principal Application Engineer, Financial Services Smart Apps
Pegasystems Inc.
IN
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@dhanushb8891 

 I am also getting this alerts. I don't want to change the threshold. Is there any way to fix this issue

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