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 Harpreet Singh (HarpreetS) Common Wealth Bank of Australia Data Science Manager
Common Wealth Bank of Australia
IN
HarpreetS Member since 2014 16 posts
Common Wealth Bank of Australia
Posted: December 7, 2016
Last activity: December 27, 2016
Posted: 7 Dec 2016 12:57 EST
Last activity: 27 Dec 2016 4:55 EST
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pyOutcome is not set in Strategy CaptureOutcome to capture propositions

Imported a Product from Pega Marketing 7.12 to Pega Marketing 7.13.On runnning an Strategy CaptureOutcome an exception is appearing:

    pyOutcome is not set in Strategy CaptureOutcome to capture propositions. 

    But value of pyOutcome is set to "Pending".

     

    Checked Database table PR_DATA_IH_DIM_OUTCOME  (Interaction History dimension table containing outcomes) had only listed outcomes as

    1.Accept

    2.Reject

    But not Pending( which I have already set in Customer.OfferedProposition page)

     ***Updated by moderator: Lochan to add SR details***

    Decision Management Data Integration Support Case Created
    Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
    Posted: 5 years ago
    Posted: 9 Dec 2016 16:55 EST
    Rowland Stilwell (rowlandstilwell_gcs) PEGA Sr. Director, Service Assurance
    Pegasystems Inc.
    US

    Hello,

     

    If you are running this strategy from an interaction, is pending defined on the outcomes tab.?

    Accepted Solution

    Posted: 5 years ago
    Posted: 20 Dec 2016 7:46 EST
    Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
    Pegasystems Inc.
    IN

    Hi Harpreet,

    As a result of the investigation on the SR, it was found that upgrading Pega Marketing application resolves the issue.

    Please let us know for any updates!

    Regards,
    Lochan  |  Community Moderator  |  Pegasystems Inc.

     

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