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Question

 Harpreet Singh (HarpreetS)
Common Wealth Bank of Australia
Data Science Manager
Common Wealth Bank of Australia
IN
HarpreetS Member since 2014 16 posts
Common Wealth Bank of Australia
Posted: Dec 7, 2016
Last activity: Dec 27, 2016
Posted: 7 Dec 2016 12:57 EST
Last activity: 27 Dec 2016 4:55 EST
Closed
Solved

pyOutcome is not set in Strategy CaptureOutcome to capture propositions
Imported a Product from Pega Marketing 7.12 to Pega Marketing 7.13.On runnning an Strategy CaptureOutcome an exception is appearing:

pyOutcome is not set in Strategy CaptureOutcome to capture propositions. 

But value of pyOutcome is set to "Pending".

 

Checked Database table PR_DATA_IH_DIM_OUTCOME  (Interaction History dimension table containing outcomes) had only listed outcomes as

1.Accept

2.Reject

But not Pending( which I have already set in Customer.OfferedProposition page)

 ***Updated by moderator: Lochan to add SR details***

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Decision Management
Data Integration
Support Case Created

Accepted Solution

Posted: 8 years ago
Posted: 20 Dec 2016 7:46 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Harpreet,

As a result of the investigation on the SR, it was found that upgrading Pega Marketing application resolves the issue.

Please let us know for any updates!

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

 

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Accepted Solution

Posted: 8 years ago
Posted: 20 Dec 2016 7:46 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Harpreet,

As a result of the investigation on the SR, it was found that upgrading Pega Marketing application resolves the issue.

Please let us know for any updates!

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

 

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