Question
Cognizant Technology Solutions
IN
Last activity: 9 Mar 2018 2:36 EST
"pyDefault" Data Transform of "Work-Cover- " class is not being called
During the launch of a new work object, we are getting exception "java.lang.NullPointerException".
When we trace, the data transform "pyDefault" of classses "@baseclass" and "Work-" are executed but the "Work-Cover-" and child classes "pyDefault"data transforms are not being called.
After the "Work-.pyDefault" Data transform is executed, we are getting Cache Hit(not found) Looking for instance Rule-Message PRRUNTIMEERROR in the Rule Resolution Cache
Can anyone help me out with this issue.
Pegasystems Inc.
US
Hi,
In tracer log, where is the place the exception "java.lang.NullPointerException" comes up?
It will tell you which step under which rule (eg. activity).
Please share with your tracer log and pegarules log.
Cognizant Technology Solutions
IN
Hi,
In OOTB activity Work-.CreateWorkPage, at the step where a Page-New is done for creating a pyWorkPage, ("pyDefault" is executed only of Work- class) the "PRRuntimeError " exception is ocurred.