Question
DXC Technology
BE
Last activity: 7 Aug 2018 9:10 EDT
Push back files stuck in Work folders of file listener
Dear,
We found several files stuck from the past inside the work folder of the file listener.
We found that those files were partially addressed by the listener with few of the records in the file missing from being handled.
We would like to handle them automatically so that the content of the files dont get lost.
Is there a way to do this automatically from the Service File of the file listener.
regards,
Jagan
Accepted Solution
Pegasystems Inc.
US
Hi Jagannath,
If a file is partially read and moved to the error folder, it means that there is some problem with the file that needs manual intervention to correct it and re-queue it. I don't think it is a valid use-case to move them automatically back to the actual folder without manual intervention.
Also, I don't think there is an OOTB way that we can push the files back using a service file.
The layman approach would be to have another listener on the error folder and copy the files back to the original folder.
Hope this helps.
-Ravi.
Updated: 23 Jul 2018 1:29 EDT
JPMorgan Chase & Company
US
Hi,
Try to identify the root cause why files are moving to error folder, make sure the files doesn't have this scenario before placing.