Question
Morgan Stanley
US
Posted: Aug 2, 2021
Last activity: Feb 11, 2022
Last activity: 11 Feb 2022 3:50 EST
Closed
Purge failing to clean a case though its resolved, but resolved timestamp missing on it
Though cases are resolved not getting removed by scheduled purge job
Case not getting qualified for purge as resolved time stamp does not exist
Why resolved time stamp does not exist though case resolved via status on flow