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Question

 Sasidhar Bonigi (SasidharB9516) Morgan Stanley Principal Consultant
Morgan Stanley
US
SasidharB9516 Member since 2017 43 posts
Morgan Stanley
Posted: Aug 2, 2021
Last activity: Feb 11, 2022
Posted: 2 Aug 2021 13:53 EDT
Last activity: 11 Feb 2022 3:50 EST
Closed

Purge failing to clean a case though its resolved, but resolved timestamp missing on it

Though cases are resolved not getting removed by scheduled purge job

Case not getting qualified for purge as resolved time stamp does not exist

Why resolved time stamp does not exist though case resolved via status on flow

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