Closed
Resolved case
I tried to Reopen a case that is in Resolved Denied stage . But the "reopen case" in the optional actions is not showing for alternate resolved cases. In pega, can we have a option "reopen case" for alternate resolved stages or is it applicable only for "resolved complete" stage?
***Edited by Moderator Marissa to change type from Pega Academy to Product, added Product details and Capability tags***
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