Popup windows show up when sending out an email with Outlook connector
When sending out an email with Outlook connector, the popup windows show up because of the security settings at the customer's site. (See Outlook_Popups.png)
The first popup window in Outlook_Popups.png says:
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A program is trying to access e-mail address information stored in Outlook. If this is unexpected, click Deny and verify your antivirus software is up-to-date.
For more information about w-mail safety and how you might be able to avoid getting this warning, click Help.
[ ] Allow access for: 1 munite
[Allow] [Deny] [Help]
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The second popup window in Outlook_Popups.png says:
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A program is trying to automatically send e-mail on your behalf. If this is unexpected, click Deny and verify your antivirus software is up-to-date.
For more information about w-mail safety and how you might be able to avoid getting this warning, click Help.
[Allow] [Deny] [Help]
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At the customer's site, Programmatic Access Security settings in Trust Center cannot be changed because they are grayed-out. (See Outlook_TrustCenter.png.)
Any possible approach to send out emails automatically in this situation?
Thanks,
Moritaka Kanai
Pegasystems Inc.
US
You might be able to interrogate these using an adapter set to MonitorAll (set the Path to Outlook.exe). WHile we don't officially support interrogating Office applications, in some cases the dialogs are standard controls and can be interacted with. Just keep in-mind, that your adapter will need to start before Outlook does, and it will also need to start before the Outlook connector does as well (as the connector will launch Outlook if it is not running). You would need to set the connector StartOnProject start property to False and use the Started event from the adapter to call Start on the connector.
If you cannot, you can also use the SMTP component from the Toolbox to send email, although the network would need to provide the settings and make sure it is enabled.
ServiceNow
JP
Thank you for your note. We are almost done with following your instruction. The last piece is:
It seems that PerformClick method for "Permit" button in the popup screen does not work. While, SendKeys method for "Permit" button works. Can we somehow utilize PerformClick in this situation? Any tricks?