Question
Tech Mahindra Americas Inc
CA
Last activity: 16 Feb 2017 3:32 EST
Platform/System requirement for PEGA 7.2.1 cloud set up
Please advise recommended platform/System requirement for PEGA 7.2.1 cloud set up considering RHEL OS and JBOSS app server.
• Space requirements
• Hardware (CPU, Memory, RAM)
** We will be using CPM, SDI & BIX framework on top of PRPC vanilla version.
***Updated by moderator: Lochan to update Categories***
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Accepted Solution
Pegasystems Inc.
IN
Hello Rahul,
For Administration tracking purpose can you please raise a SR with GCS ,one of our engineer will look into the issue .
Thanks,
Arun
Pegasystems Inc.
IN
Hello Rahul,
For Hardware and space requirements please go through below link
https://docs-previous.pega.com/hardware-sizing-resource-estimate .
For PRPC 721 below versions are supported
JBoss:
JBoss Redhat EAP 6.1.x
JBoss Redhat EAP 6.2.x
JBoss Redhat EAP 6.3.x
JBoss Redhat EAP 6.4.x
JBoss EWS (Enterprise Web Server) 2.0 supports only WAR
RHEL:
RHEL V6 & V7
However would request you to go through below platform support guide for any other limitations with Jdk etc .
https://collaborate.pega.com/discussion/prpc-5x-6x-platform-support-guide-easy-find .
Thanks,
Arun
Tech Mahindra Americas Inc
CA
Hello Arun,
Thanks for your prompt response. This is very helpful .. How can I access https://serviceshub.pega.com/Pages/default.aspx URL? my pdn id/pwd is not authorized to access this questionnaire URL. Kindly advise.
Accepted Solution
Pegasystems Inc.
IN
Hello Rahul,
For Administration tracking purpose can you please raise a SR with GCS ,one of our engineer will look into the issue .
Thanks,
Arun
Pegasystems Inc.
US
Hi Rahul,
In response to Arun's suggestion above, if you do open an SR please reply back here with the SR number so that we may link together this Product Support Community post with the SR.
Thanks!
Marissa | Community Moderator | Pegasystems Inc.
Tech Mahindra Americas Inc
CA
Please refer to SR-B16603 for further tracking.
Pegasystems Inc.
IN
Hi Rahul,
Thank you for updating the SR number here! I had a look into the SR and it looks like only the original post was mentioned and not the updates. This has a potential of confusing the engineer who addresses your SR. I have added an internal note to the engineer who is currently handling this SR, which states the URL to this post and provided some background.
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Updated: 31 Jan 2017 21:10 EST
Tech Mahindra Americas Inc
CA
see below:
***Updated by moderator: Lochan to remove private SR communication***
Pegasystems Inc.
IN
Hi Rahul,
I did see that email communication and hence added that internal note on the SR yesterday. I now see that it has been recommended that you reach out to your Account Executive. Please let us know for any updates!
Regards,
Lochan | Community Moderator | Pegasystems Inc.
P.S: SR communication is private between your organization and Pega and is thus not advisable to be shared over this forum.
Pegasystems Inc.
IN
Hello!
On reviewing the SR, we see that its is resolved and you have received the necessary access. We will mark with post as Answered with this update.
Thank you