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 Purushotam Thakur (PURUSHOTAM) Cognizant Technology Solutions Lead System Architect
Cognizant Technology Solutions
CA
PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: February 6, 2018
Last activity: March 11, 2018
Posted: 6 Feb 2018 10:44 EST
Last activity: 11 Mar 2018 18:12 EDT
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PegaCALL Supports Mobile Agent feature?

Hi PegaCALL support team,

Does PegaCALL supports "Sign In as a Mobile Agent" feature of Cisco Finesse? We have a requirement where we need to enable this feature in our application.

Currently we are using Pega Call Engine version: 7.21.10.976

Thanks

***Edited by Moderator Marissa to update categories***

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Accepted Solution

Posted: 4 years ago
Posted: 7 Feb 2018 17:15 EST
Keith Whitehouse (Keith_W6) PEGA Fellow, Technical Support, Customer Service
Pegasystems Inc.
US

The sign in as a mobile agent feature is currently Not supported in any release of PegaCall.

We'd prefer it if you saw us at our best.

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