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Question

 Purushotam Thakur (PURUSHOTAM)
Cognizant Technology Solutions
Lead System Architect
Cognizant Technology Solutions
CA
PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: Feb 6, 2018
Last activity: Mar 11, 2018
Posted: 6 Feb 2018 10:44 EST
Last activity: 11 Mar 2018 18:12 EDT
Closed
Solved

PegaCALL Supports Mobile Agent feature?

Hi PegaCALL support team,

Does PegaCALL supports "Sign In as a Mobile Agent" feature of Cisco Finesse? We have a requirement where we need to enable this feature in our application.

Currently we are using Pega Call Engine version: Proprietary information hidden

Thanks

***Edited by Moderator Marissa to update categories***

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Accepted Solution

Posted: 6 years ago
Posted: 7 Feb 2018 17:15 EST
Keith Whitehouse (Keith_W6)
PEGA
Fellow, Technical Support, Customer Service
Pegasystems Inc.
US

The sign in as a mobile agent feature is currently Not supported in any release of PegaCall.

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