Question
Saltech Consulting
HU
Last activity: 18 Dec 2018 13:24 EST
Assign tasks to users using drag and drop feature?
Hey all!
We would like to be able to allow Managers to assign tasks to case workers via a drag and drop feature in the case manager portal. If I am not mistaken this used to an OOTB feature, but it does not seem to work in 7.3.
Do you have any ideas/recommendations on how to solve this problem?
Thanks in advance,
Peter
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Accepted Solution
Pegasystems Inc.
US
Can you remove the UI-KIT from the application and try. Changes are only made UIKIT-RULE regarding the Drag and Drop feature in PRPC 7.3.
EPAM Systems, Inc.
ES
Hi Peter,
Thanks for posting on PSC.
Is it happening with any particular browser? Please share the screenshots of design implementation.
Saltech Consulting
HU
We have this problem using the latest Chrome browser.
Pegasystems Inc.
US
Can you please elaborate what is the exact issue you are facing. I still believe you should still be able to drag and drop the work object.
Accepted Solution
Pegasystems Inc.
US
Can you remove the UI-KIT from the application and try. Changes are only made UIKIT-RULE regarding the Drag and Drop feature in PRPC 7.3.
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Sandani Gunasekara
Stratosphere Technical Consulting
US
Can someone please clarify how to get the drag & drop to work in 7.3.1? I see the post about removing the UIKit from the application, but I don't understand how this might help. Also, wouldn't removing that also remove a great deal of UI functionality that comes with it?
Thank you.
Pegasystems Inc.
US
Pega
IN
Can anyone clearly write what are the configurations needed to be made to enable the drag and drop functionality, so that a manager can assign the work to other operators (who belongs to that work basket).
Pegasystems Inc.
US
Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage. Once created, please reply back here with the URL of the new post.
Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage. Once created, please reply back here with the URL of the new post.
We have also sent you a private message opening up a communication channel in case you have any further questions.
Thanks,