Question
Toyota
PH
Last activity: 26 Oct 2023 11:25 EDT
Pega_API_014 pzDisableDormantOperators
Can someone help me I'm encountering error upon running pzDisableDormantOperators.
This function/API seems to be returning the below error: ((PegaAPI)tools).handleEnableOrDisableOperatorRequest(responsePage,operators,paramPage);
Tracer:
Searching in the system is showing this:
Thanks in advance.
Accepted Solution
Updated: 30 May 2023 4:47 EDT
Pegasystems Inc.
IN
Hello @JillianneC16682825,
It is not expected to run this activity manually. This will only get executed when you use an agent to run this activity. You can schedule an agent to run the activity as per your business requirement i.e., once every week or so. There is an OOTB agent Pega-RulesEngine which includes the agent schedule "DisableDormantOperators". Please find the screenshot below for reference.
Pegasystems Inc.
AU
Are you trying to run this activity manually? It does not ask for any parameters
What errors do you see in PegaRules log?
Updated: 26 May 2023 4:14 EDT
Toyota
PH
Yes Im running manually. Activity is not requiring any parameter. We are not seeing error in PegaRules log. See below.
Accepted Solution
Updated: 30 May 2023 4:47 EDT
Pegasystems Inc.
IN
Hello @JillianneC16682825,
It is not expected to run this activity manually. This will only get executed when you use an agent to run this activity. You can schedule an agent to run the activity as per your business requirement i.e., once every week or so. There is an OOTB agent Pega-RulesEngine which includes the agent schedule "DisableDormantOperators". Please find the screenshot below for reference.
Comerica Inc
US
@Anupam Dubey We are on Pega 8.7.4 and DisableDormantOperators agent is not enabled OOTB. What could be the rationale for disabling it OOTB. Does Pega provided an alternative to this agent?