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Question

 Masato Nishikawa (MasatoN1)
SCSK USA Inc

SCSK USA Inc
US
MasatoN1 Member since 2018 28 posts
SCSK USA Inc
Posted: Mar 24, 2022
Last activity: Mar 25, 2022
Posted: 24 Mar 2022 14:13 EDT
Last activity: 25 Mar 2022 0:21 EDT
Closed

Pega Search Hanging

Hi, 

We have an issue with work- search in Pega where it takes a very long time for the results to appear. When checking the Pega logs all we get is "Search request failed. Query: [*], Index [data]".

Does anyone have any idea how to resolve this?

Masato

***Edited by Moderator Marissa to add Capability tags***
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Pega Platform 8.1.9
System Administration

Posted: 2 years ago
Updated: 2 years ago
Posted: 25 Mar 2022 0:20 EDT
Updated: 25 Mar 2022 0:21 EDT
Piyush Sinha (PIYUSH SINHA)
Eclatprime Digital Private Limited
Lead System Architect (Associate Director -Technology)
Eclatprime Digital Private Limited
IN

@MasatoN1 check if search index is working appropriately. Below article have references to search index:

https://docs-previous.pega.com/system-administration/85/rebuilding-search-indexes?check_logged_in=1

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