Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Brian Johnson (BrianJ9608)
CenturyLink

CenturyLink
US
BrianJ9608 Member since 2018 5 posts
CenturyLink
Posted: Oct 19, 2021
Last activity: Mar 8, 2022
Posted: 19 Oct 2021 14:44 EDT
Last activity: 8 Mar 2022 9:36 EST
Closed
Solved

Pega Robotics - Citrix - Client Id does not match server

I have a solution with a Citrix context that I can run from Studio without issue.  I can also run it by launching runtime from the same machine with Studio installed.

When I got ready to deploy it live as an unattended RPA on an install with just a runtime installation, I get an unhandled exception just before the main form opens.  The error is "Client Id does not match server".  If I click Continue, the main form opens and I can use the automation.

I can run another automation without a Citrix context successfully on this machine.

I have tried uninstalling/reinstalling runtime with no success.

To see attachments, please log in.
Pega Robotic Automation 19.1
Robotic Process Automation
Experience Designer

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 1 Mar 2022 17:19 EST
Updated: 8 Mar 2022 9:36 EST
Brian Johnson (BrianJ9608)
CenturyLink

CenturyLink
US

In case anyone else finds this in a search, this issue was corrected in v19.1.101.

BUG-692741:

This build adds support for using command-line arguments that exceed 255 characters when you start Robot Runtime on a Citrix server.

 

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice