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Question

 Senbaga Meenakshi C (SenbagaMeenakshi)
Infosys

Infosys
IN
SenbagaMeenakshi Member since 2019 1 post
Infosys
Posted: Jun 7, 2022
Last activity: Jun 8, 2022
Posted: 7 Jun 2022 11:24 EDT
Last activity: 8 Jun 2022 5:45 EDT
Closed

Pega Robot Manager Compatability

Did Pega PRPC (8.6.2) and Pega Robot Manager (8.6.3) is compatible with Pega Robot Runtime 19.1.51 ?

Currently we are using above mentioned version but we are facing issue in starting the bot from Robot Manager. So we need to check whether this issue is due to compatibility or not.

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Robot Manager 8.6.3
Robotic Process Automation

Posted: 2 years ago
Posted: 7 Jun 2022 16:41 EDT
Angel Hermira (Angel Hermira)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
GB

Hi @SenbagaMeenakshi,

You can use 19.1.51 but it will work as legacy. From Robot Manager 8.5 the minimum Robot Runtime version to have all the available functionalities is 19.1.64 https://docs-previous.pega.com/pega-robot-manager/853/pega-robot-manager.

Here you can see all the documentation for Robot Manager 8.6 https://docs-previous.pega.com/pega-robot-manager/863/pega-robot-manager

Thanks

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Posted: 2 years ago
Posted: 8 Jun 2022 1:23 EDT
Senbaga Meenakshi C (SenbagaMeenakshi)
Infosys

Infosys
IN

@Angel Hermira Thanks for Confirmation.

Actually I am not able to start the Bot getting below error, Package is not loading 

 

 | Product Loader           | Factory created loader for Product: 'Runtime'.  Loader Type: Pega.ProductLoader.Services.RuntimeLoader | Product Loader            | Opened event: Global\PEGA_UPDATER_COMPLETION_MUTEX | Product Loader            | Opened event: Global\PEGA_UPDATER_FAILURE_MUTEX | Product Loader            | Updater Service reports ready | Product Loader            | Starting Package Downloader - 'C:\Program Files (x86)\Pegasystems\Pega Robot Runtime\Pega.PackageDownloader.exe' | Product Loader            | Package Downloader returned an error: error code -5 | Product Loader            | Load was NOT successful

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