Question
Tata Consultancy Service
IN
Last activity: 8 Jun 2022 5:45 EDT
Pega Robot Manager Compatability
Did Pega PRPC (8.6.2) and Pega Robot Manager (8.6.3) is compatible with Pega Robot Runtime 19.1.51 ?
Currently we are using above mentioned version but we are facing issue in starting the bot from Robot Manager. So we need to check whether this issue is due to compatibility or not.
Pegasystems Inc.
GB
Hi @SenbagaMeenakshiC ,
You can use 19.1.51 but it will work as legacy. From Robot Manager 8.5 the minimum Robot Runtime version to have all the available functionalities is 19.1.64 https://docs-previous.pega.com/pega-robot-manager/853/pega-robot-manager.
Here you can see all the documentation for Robot Manager 8.6 https://docs-previous.pega.com/pega-robot-manager/863/pega-robot-manager
Thanks
Tata Consultancy Service
IN
@AngelHermira Thanks for Confirmation.
Actually I am not able to start the Bot getting below error, Package is not loading
| Product Loader | Factory created loader for Product: 'Runtime'. Loader Type: Pega.ProductLoader.Services.RuntimeLoader | Product Loader | Opened event: Global\PEGA_UPDATER_COMPLETION_MUTEX | Product Loader | Opened event: Global\PEGA_UPDATER_FAILURE_MUTEX | Product Loader | Updater Service reports ready | Product Loader | Starting Package Downloader - 'C:\Program Files (x86)\Pegasystems\Pega Robot Runtime\Pega.PackageDownloader.exe' | Product Loader | Package Downloader returned an error: error code -5 | Product Loader | Load was NOT successful
Pegasystems Inc.
GB
What are you using to store the packages? Are you using Package Server?