Pega Low-Code Extended showing incomplete
In Pega Academy, I have completed my Low-Code App Builder Extended course 100% and passed the test multiple times. However, it does not show that I have completed this course.
Pegasystems Inc.
US
@MattS629 Hi Matt,
We apologize for the inconvenience. This is a known issue affecting some users.
We are working to resolve this issue as quickly as we can.
eddie
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
Hi, I have completed the the designing a case cycle challenge in the business architecture course.
My instructions have all green check marks yet is says incomplete?
I have redone this exercise 3 times, I don't know what the issue is?
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
GB
@jeremy.goldstein please can you take a look at the Academy FAQ pages?
Did you try to clear your browser cache and refresh?
If you are experiencing technical issues with a module quiz or mission test contact the Pega Academy support team.
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
@MarijeSchillernYep have done all of that and using chrome. The FAQs are not helpful. I have watched the video step by step and have all green check marks. 
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
GB
@jeremy.goldstein I have just been notified that the Pega Academy team have been made aware of an issue where completed challenges and mission exercises are not marked as Complete.
We are working to resolve the issue as soon as possible. We apologize for the inconvenience
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
@MarijeSchillern Thank you. Am I okay to proceed with the other exercises?
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
GB
@jeremy.goldstein checking with our Academy team:
@eddie.jm could you confirm?
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
US
@jeremy.goldstein Hi Jeremy,
Yes - you can proceed with the other challenges. I will mark the challenge as completed for you.
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
@MarijeSchillern Hi I have a new issue, my module quizzes are not loading.
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
GB
@jeremy.goldstein please see the question Not possible to start module quiz question for possible causes.
This issue is usually caused by security settings on a corporate network or local computer, VPN, geo-locking, or proxy server issues.
If you need further help. please can you use the 'Contact Us' listed on the Module quizzes and Mission tests FAQs FAQ page?
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
@MarijeSchillern that worked thank you!
Updated: 24 Jul 2023 6:43 EDT
Pegasystems Inc.
GB
@jeremy.goldstein I'm very glad to hear that .
Can you mark 'Accept Solution' to the reply which allowed you to get to the 'Complete' status final solution? That will close this thread and help out other users why may encounter the same problem in the future.
Updated: 24 Jul 2023 6:43 EDT
GovCIO
US
@MarijeSchillern Once the Designing a case life cycle challenge is confirmed completed.
Pegasystems Inc.
US
@jeremy.goldstein Hey, clicky click :)
I see Low-Code App Builder and Low-Code App Builder extended are marked as completed for you. This is good news. Again, we apologize for the inconvenience.
eddie