Question
Sykehuspartner HF
NO
Last activity: 19 Apr 2023 10:51 EDT
Not possible to start module quiz
I can't start the module quiz.
Can you please help?
Accepted Solution
Updated: 19 Apr 2023 10:51 EDT
Pegasystems Inc.
US
@VebjrnB16789810 Hi Vebjørn,
Others from your company have submitted support requests regarding this issue. Please share this reply with others.
I can access a module quiz from my end when I co-browse your account.
This question is answered in our FAQs for module quizzes and mission tests.
This issue can be caused by security settings on a corporate network or local computer, VPN, geo-locking, or proxy server issues.
If you are on a VPN, try disconnecting from the VPN. If you are on a corporate network or proxy server, it could be the firewall/security settings - try accessing the Pega instance from a different network. You can also try using a different computer if you cannot reconfigure the firewall and other security settings.
Pegasystems Inc.
GB
@VebjrnB16789810 can you please clarify what the symptoms are?
Can you please go through the FAQ pages to see if you recognize the possible cause?
You must be logged in to Pega Academy to complete a module quiz.
Module quizzes and Mission tests FAQs
If you still have issues please contact Pega Academy as per the FAQ:
If you are experiencing technical issues with a module quiz or mission test contact the Pega Academy support team.
Sykehuspartner HF
NO
Hi,
The symptom is simply that nothing happens when pushing the Start buttom trying to press start to begin the assessment.
No error message is given.
The URL for the mouse-over on the Start button is identical to the URL on the page showing the Start-button.
You may contact me directly on email/ phone if you want to.
Vebjørn
Updated: 18 Apr 2023 7:11 EDT
Pegasystems Inc.
GB
@VebjrnB16789810 This sounds like a network or browser problem at your end. I would urge you to run a network trace.
Can you confirm that you see your Profile picture to confirm you are logged in?
If you are experiencing technical issues with a module quiz or mission test contact the Pega Academy support team.
Accepted Solution
Updated: 19 Apr 2023 10:51 EDT
Pegasystems Inc.
US
@VebjrnB16789810 Hi Vebjørn,
Others from your company have submitted support requests regarding this issue. Please share this reply with others.
I can access a module quiz from my end when I co-browse your account.
This question is answered in our FAQs for module quizzes and mission tests.
This issue can be caused by security settings on a corporate network or local computer, VPN, geo-locking, or proxy server issues.
If you are on a VPN, try disconnecting from the VPN. If you are on a corporate network or proxy server, it could be the firewall/security settings - try accessing the Pega instance from a different network. You can also try using a different computer if you cannot reconfigure the firewall and other security settings.