Question
Infosys
US
Last activity: 4 Oct 2018 13:54 EDT
Pega log analyzer tool (PLA) does not work properly
I downloaded and installed PLA (PegaRULES Log Analyzer) from https://pdn.pega.com/community/pega-exchange/pegarules-log-analyzer
It can take alert file and pegarules log file, and show summary. And show alert/exception in table. However, when I click on the row in the table, it does not show details of the alert or exception. It should based on PDN and my past experiences using PLA
Message was edited by: Vidyaranjan Av Included Category
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Accepted Solution
Perficient
US
You'll need to turn on Compatibility Mode in IE for it to work. PLA is using older IE-only JavaScript (i.e. document.all) that does not work in standards-mode IE or in other browsers.
Pegasystems Inc.
US
Can you please provide some details/screenshots of what you are trying to do and what is the ERROR on screen or the built-in Tomcat server you are seeing? If there is ERROR in tomcat log, please attach the logs from the PLA > Software > Tomcat > logs folder.
Infosys
US
hi Ankur,
Thank you for replying.
There is no error message in the log files.
The PLA read the alert log and pegarule log file, and it shows the alerts and exceptions in table. See attached images below.
However, click on the rows in the table does nothing, no pop up, no error messages. I would expect PLA should show the details of the alert or exception.
Accepted Solution
Perficient
US
You'll need to turn on Compatibility Mode in IE for it to work. PLA is using older IE-only JavaScript (i.e. document.all) that does not work in standards-mode IE or in other browsers.
Updated: 27 Jan 2016 5:54 EST
Pegasystems Inc.
IN
We found an issue with PLA, in the earlier version of PLA for new alerts added there we no PDN links.
So we started pointing to a common url where alert details for all the alert types are present. This change is available for both Alerts tab(page that appears on clicking Alerts in left pane) in the portal and also in the downloadable excel.
We have introduced this changes so that we need not rebuild pla every time a new alert is added.
Please find attached latest pla.war.
Thanks
Vinod
Wipro Technologies
IN
Hi All,
I have installed pla-1.0.23.war on WebSphere Proprietary information hidden from admin console. I am able to launch the PLA but seeing "The website cannot display the page" on working area on IE.
"Error 500: net.sourceforge.stripes.exception.StripesServletException: Unhandled exception caught by the default exception handler." error diaplyed on Chrome.
I have attached the screenshot for reference. Please suggest me possible solution for the same.
Regards,
Aruna Kumar Roula
Anthem Blue Cross Blue Shield
US
Hi,
I have uploaded a log file in PLA-1.0.23, but nothing happens after I Click on Upload alerts button .It prompts me to load data using above selections, I dont see errors in Tomcat logs as well. Can I know what we are missing here?