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Question

 Susmita Deb (SUSMITAD)
Accenture

Accenture
IN
SUSMITAD Member since 2010 8 posts
Accenture
Posted: Jul 11, 2019
Last activity: Jul 11, 2019
Posted: 11 Jul 2019 2:05 EDT
Last activity: 11 Jul 2019 7:18 EDT
Closed

Pega Field Service 8.2 Upgrade Guide Missing in the Products page
Hi All,
We have a requirement to upgrade Pega Platform from 7.1.8 to 8.2 which has Customer Service 7.22 and Pega Field Service 7.24 as the Frameworks.
It looks like the upgrade guide for Pega Field Service 8.2 is not available in the Product page, which means that the version to be considered for the upgrade will be 7.31.

Please confirm the following:
1. Will Pega Field Service 8.2 Upgrade guide be available any time sooner?
2. If not, can Pega Field Service 7.31 be built on Customer Service 8.2?
Thanks in advance for your help.
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Updates

Posted: 5 years ago
Posted: 11 Jul 2019 7:18 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Susmita,

Thank you for posting on PSC. I spoke to our product team and they wish to understand your requirement better. I have sent you a private message requesting additional details. You can check your messages here.

Regards,

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