Question
IBM
IN
Last activity: 16 Oct 2018 12:03 EDT
Pega Designer Studio
Hi Team,
I am trying to integrate the RPA with Pega Platform 7.3, when I trying to run the case from Pega Designer Studio. I get this error in the Robot Manager "The Robo case type does not have yet any feild defined.".
Thanks & Regards,
Vaibhav Sharma.
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Accepted Solution
Pegasystems Inc.
US
This documentation should help you out
http://help.openspan.com/80/Components/Using_the_Robotic_Case_Definition_Component.htm
Pegasystems Inc.
US
Apologies if this is a redundant question. Do you have relevant fields defined for the case type?
IBM
IN
Hi Vegam,
Yes I have defined two field's in the case type.
Thanks
Vaibhav Sharma
Pegasystems Inc.
US
Hi Vaibhav,
The fields within a case type that contain the data that is passed between the automation and your application. These fields must be marked as relevant records.
For example, your application might contain fields that users can edit and whose values you want to send to the automation, which then sends the information to all the applications that are running on the desktop (for example, First name, Last name, and Email address). These fields must be marked as relevant records.
Fields that you add in Case Designer or Data Designer are automatically marked as relevant records. You can also add other fields (properties) that were created in Designer Studio in the Relevant Records landing page.
Reference : https://collaborate.pega.com/discussion/rest-service-integration-guide-tutorial
Hope this information helps you to cross check your implementation.
Regards
Mahesh
IBM
IN
Hi Mahesh,
Following procedure has been followed, but the issue is that the "Work object" is at ROBOTIC QUEUE shape not proceeding further.
Thanks
Vaibhav Sharma
Pegasystems Inc.
US
Vaibhav - are you able to see any errors in the logs during this process which is blocking the queue to process the work object.
IBM
IN
Hi Mahesh,
I getting is error "Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow."
Thanks
Vaibhav Sharma
Pegasystems Inc.
US
You can have a look into this discussion Vaibhav. Also the configuration is well explained by Jeff over here.
IBM
IN
Hi Team,
I getting another error after the input are provided from case type.
Thanks
Vaibhav Sharma.
Pegasystems Inc.
US
Hi Vaibhav,
As per the error message i can see that the required parameter RobotInsKey value is coming as blank or not provided to load the data page D_pzRobotActivityDetails into clipboard, may be you can use tracer and try to analyze the flow for this data page from where it is being called and why the required parameter is coming as blank.
Hope this way of investigation helps you to proceed further.
Regards
Mahesh
IBM
IN
Hi Mahesh,
I am unable to understand these, changes in Windows Power shell.
Can you please share some input on :
Changing the Pega Robotics Runtime port after installation
To unbind the certificate from the previous port, run these commands:
- netsh http delete urlacl url=https://+:<oldPort>/
- netsh http delete sslcert ipport= Proprietary information hidden:<oldPort>
To bind the certificate to the new port, run these commands:
- netsh http sslcert ipport= Proprietary information hidden:<newPort> certhash=77fb73781fa1d6989eae02f6c1eb8f7e06b4331e appid={A4D00AA5-E03B-4692-A5B4-33CA8D1F2E2C}
- netsh http add urlacl url=https://+:<newPort>/ user=Everyone
Thanks,
Vaibhav Sharma
Pegasystems Inc.
US
So what exactly is unclear to you Vaibhav? Are you unsure from where this commands need to be executed or any other information?
As per the documentation the first 2 commands are used to unbind the ssl certificate from the previous port and the next 2 commands are to bind the ssl certificate to the new port to which you want to configure.
IBM
IN
Hi Mahesh,
Do we need to make these changes for RPA implementation with Pega Platform?
If so, then in Windows PowerSell, how we have to implement those changes?
Thanks,
Vaibhav Sharma
Pegasystems Inc.
US
@Vaibhav - it says if a port change is required after the installation, then you must change the port number in the specified places:
1. RuntimeConfig.xml
2. DesktopRoboticsURL DSS
3. The SSL certificate used for Pega Robotics Runtime REST service that is bound to the port at the time of installation.
If you are using Windows OS then you can search for PowerShell in your start menu or you can google for it which is specific to your OS.
Hope this might help you.
IBM
IN
Hi Mahesh,
Thanks,
I am able to run my bot from pega platform, but if I want to assign task to Robotic work basket using case component of Pega Robotic Studio 8.0.1053.
How can I do it?
Thanks & Regards,
Vaibhav Sharma
Pegasystems Inc.
US
Hi Vaibhav,
I am not aware of this implementation in robotics, may be someone from robotics team can help you on this implementation.
Regards
Mahesh
Accepted Solution
Pegasystems Inc.
US
This documentation should help you out
http://help.openspan.com/80/Components/Using_the_Robotic_Case_Definition_Component.htm
IBM
IN
Hi Grona,
Thank you.
vaibhav sharma