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Question

 Manish Hira (HIRAM001)
Cognizant Technology Solutions

Cognizant Technology Solutions
US
HIRAM001 Member since 2006 1 post
Cognizant Technology Solutions
Posted: Feb 16, 2024
Last activity: Mar 4, 2024
Posted: 16 Feb 2024 12:08 EST
Last activity: 4 Mar 2024 11:21 EST
Solved

Pega CTI Integration with Genesys Cloud CX Embeddable framework.

Does a specific documentation exist for integrating Pega CTI with the Genesys Cloud CX embeddable framework? I am specifically interested in the Pega Customer Service product, version 8.8.2. Thanks in advance.

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Pega Customer Service for Healthcare 8.8
Telephony
Healthcare and Life Sciences
Customer Service Developer

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